Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,707 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

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“The product was as described, delivery was as stated Thank you great service”

Helpful Report

Hi there, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Package arrived very quickly after ordering and was exactly what I ordered and wanted”

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“Great speedy service first class”

Helpful Report

Hi Martin, thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“A good next working day service as it is advertised, was with us before 10am”

Helpful Report

Hi Tracy, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“boxes far too big for tv and bubble wrap poor quality and not enough of it and tape either.”

Helpful Report

Hi Penny, Thank you for taking the time to leave us a review. We're very sorry to hear that you weren't entirely satisfied with the products received. We pride ourselves on competitive prices and our products, always supplying items which are industry-standard or above, so we are saddened to hear your comments. A member of our team will be in touch shortly to discuss this further. Best Wishes Schott Packaging

“Just what I needed, and at a reasonable price. Will certainly use again”

Helpful Report

Hi there, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Efficient and decent product”

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“Great quality boxes delivered quickly. One less thing to worry about with my flat move. I got the student pack and it was more than enough for my 1 bed furnished flat!”

Helpful Report

Hi Adam, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Had 2 orders now - both times the boxes have arrived open with the order spilling out!”

Helpful Report

Hi Ian, We are very sorry to hear that you were not entirely satisfied with the delivery experience on this occasion. We appreciate your feedback, and this has been raised with our third-party courier regarding the handling of goods in their network. A member of our team has been in touch separately to resolve the issue for you. Kind Regards - Schott Packaging

“I ordered on gold & 1 purple and the box's were quite weak and they soaked up water quickly maybe an outer lining or option of that would be good.But this time they were too 😴.I got a message saying it was coming on a Tuesday because I got the next day delivery but it came on a Thursday a college day”

Helpful Report

Hi David, We have taken a look at your order and can see that you ordered Bubble Wrap from ourselves but we are unable to see an order for boxes. A member of our team is going to reach out to help get this resolved for you. Kind Regards - Schott Packaging

“Quick and easy. Thanks”

Helpful Report

Hi Ian, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Excellent speedy delivery thankyou”

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“Excellent all round service ,from order to dispatch & aftercare , thank you !”

Helpful Report

Hi Nigel, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Very good service, prompt delivery, goods were top quality”

Helpful Report

Hi there, Thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“It was quick good and cheap”

Helpful Report

Hi Amanda, Thank you for your fantastic review, we are pleased to hear that you are happy with the products and services received. We appreciate your custom and hope to work with you again in the future. Kind Regards - Schott Packaging

“Fast, good delivery. Good communication. And amazing boxes - but unfortunately the worst packing tape I've ever come across. Really annoying as now I have to buy more tape from another company. But apart from that all good.”

Helpful Report

Hi Debra, Thank you for taking the time to leave us a review. We're very sorry to hear that you weren't entirely satisfied with the products received. We pride ourselves on competitive prices and our products, always supplying items which are industry-standard or above, so we are saddened to hear your comments. A member of our team will be in touch shortly to discuss this further. Best Wishes Schott Packaging

“Great Service, boxes of really good quality.”

Helpful Report

“Delivered in two lots instead of one. Second one was left out in the rain and is currently drying out on top of a car. First one was ripped in transit”

Helpful Report

Hi Andrew, we are very sorry to hear that you were not entirely satisfied with the delivery experience on this occasion. This is not the service which we expect from our third-party couriers, and we can only apologise on behalf for any inconvenience which may have been caused as a result. I am delighted to see that a member of our team has been in touch separately to resolve the issue for you. Kind Regards - Schott Packaging

“The items were great and just what we needed, the issue I have is with the amount of emails from your company and from your courier, at least 25 emails from order point until the delivery was made. Just a bit annoying as the products were great”

Helpful Report

Hi Raymond, thank you for your custom and for taking the time to write us such a great review. We're sorry to hear that you received so many emails - receiving this many certainly shouldn't be the case and we can only apologise for any inconvenience caused as as result. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

“Excellent customer service, excellent delivery and excellent products. Very pleased to do business with you, and will do again Thank you.”

Helpful Report

Hi there, thank you for your custom and for taking the time to write us such a great review. We hope the goods received are being put to good use and look forward to working with you again in the future. Best Wishes - Schott Packaging

Schott Packaging is rated 4.7 based on 1,707 reviews