Schott Packaging Reviews

Name: Schott Packaging
Address: Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road, Darlington
Rating: 4.69

4.7 Rating 1,708 Reviews

93 %

of reviewers recommend Schott Packaging

4.7

Based on 1,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Schott Packaging:

We started off as a small family run removal business located in the North East of England, which has grown massively over the last 30 years. As a company using packaging materials on a day to day basis, we decided to extend our business into supplying this industry. We have a great knowledge of our broad range of products and strive to offer excellent quality materials to our business and consumer clients, with customer service standards to match.

Visit Website

Phone:

01325 464769

Email:

info@schottpackaging.co.uk

Location:

Schott Packaging Ltd, Unit 29 Lingfield Point, McMullen Road
Darlington
DL1 1RW

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Schott Packaging 5 star review on 16th September 2021

James Gilbertson

Anonymous

Anonymous // 01/01/2019

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“Price was great for amount of boxes Delivery was late Tape is not sticky enough”

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“I haven’t tried the product properly, but it came swiftly in the post”

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“Excellent service, good sturdy boxes and arrived well wrapped and extremely quickly”

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“Very happy with my boxes. Sturdy & a good size. Tape super strong too. Took a little longer to arrive, but was advised they might due to current situation. Worth the wait. Very good value for money. Highly recommend this company.”

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“Great service and quick delivery”

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“Poor overall. No 12x12x12 boxes 30 18x18 x12 packed together and not sealed. The delivery man commented on how poorly packed they were! No tape or marker pen. Would not recommend to any one else”

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“All the boxes came damage”

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“Exactly what was needed and delivery was very prompt”

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“Over the past Yr of ordering from schott packing ING the bubble wrap was excellent condition but the past 2 orders I have received have been very poor. I have emailed a couple of times but only had 1 reply. I use a lot of bubble wrap and I'm very disappointed with the quality”

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“Ordered arrived on time well priced will order again when required.”

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“Very fast service .”

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“Dreadful service. Called them several times when my boxes had not arrived. Voice mail every time. Never received a call back. Boxes arrived not next day but as I was moving my stuff into the moving van. I never received my money back. Probably the worst service I have ever had from any company. I feel conned out of my money. That’s how bad it is. I spent more money buying additional boxes from Argos and I also spent a lot of time talking to the extremely unpleasant help desk of the courier service they used: whistl.”

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“Delivery was supposed to be next day, but it took an extra phone call to chase order and took 6 days! I was told I would receive an email to follow up our conversation but they didn’t . First time I’ve used them and not a good first impression of their business.”

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“Appalling service. Spent more than I really needed to to get 'free next day delivery', delivery actually took 9 days for the full order to arrive, first delivery was incomplete so further items followed and packaging was inadequate so items lost in transit. Wrong size boxes supplied as those I had ordered 'not in stock'. Shouldn't the website have indicated there was a problem? Website has 'countdown' display to emphasise 'next day delivery', simply misleading. Also pressure to spend more and then services not delivered. In spite of 'but...COVID' banner still promises next day delivery. I wouldn't buy from these people again. Useless especially when time pressure of moving house.”

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“It was bubble wrap all ok, nothing else to add really.”

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“great customer service”

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“Great price and quality.”

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“Very quick delivery - good products - will buy from them again -thankyou”

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“We ordered 1 large bubble wrap 1 small and 2 rolls of cling wrap 1 of the large bubble wrap never came instead a small bubble not bothered finding out why as there is twice as much on small bubble. The items came two days after order they had sent me an e mail telling me my order was on the way but it had gone into my junk so never saw it till I had rung them.”

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“Very quick delivery. Boxes as described.”

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Schott Packaging is rated 4.7 based on 1,708 reviews