Schoffel Reviews

Name: Schoffel
Rating: 4.67

4.7 Rating 4,758 Reviews

92 %

of reviewers recommend Schoffel

4.7

Based on 4,758 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01572 722480

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Schoffel 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The problem is the product (Merryn 1/4 zip). I have a navy one a year old made in China. The forest one by comparison has forearms which are significantly tighter and overall the material feels thinner (= cheap). The new one is made in India. I'm hoping the new Merryn will 'relax' ... but the sense from new is of corners cut fit-wise, and in quality. Overall I'm disappointed as my navy Merryn is a wardrobe staple. Both are washed at 30c on delicate programme, spun but never tumble dried, so it's basically down to cut and material. Happy to compare a replacement if I've got a rogue 'bedding down production' cut.”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave this review - I am sorry to hear you do not feel as though your new 1/4 zip jumper met expectations. When moving our production to India we ensured to maintain the same spec with our production runs. I have passed this feedback on to our head of product development for review. if you would like us to have a further look into this for you please do send over some images to the customer services team and we will be happy to assist. Thanks, Laura

Posted 7 months ago

“5 star service with top quality clothing. Highly recommend!”

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Posted 7 months ago

“Easy to navigate website, easy to place online order. Good communication and quick delivery of good quality items.”

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Posted 7 months ago

“Excellent purchase and delivery on time.”

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Posted 7 months ago

“Always prompt and helpful service and great products.”

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Posted 7 months ago

“Easy to use website. Good updates on delivery of item and fast delivery. Item is fantastic. Very happy.”

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Posted 7 months ago

“Brilliant service and clothing as ever, many thanks.”

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Posted 7 months ago

“Excellent and easy purchase with fast delivery time and as always a fantastic quality item.”

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Posted 7 months ago

“Exceptional service. Items went missing on delivery but were resent in no time at all. Very easy to get in contact with.”

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Posted 8 months ago

“Excellent quality clothing. Very fast delivery Great sale price”

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Posted 8 months ago

“Quick and easy to order and the shirt arrived the next day. Very efficient.”

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Posted 8 months ago

“Lovely child’s gilet, good discount in the sale and speedy delivery!”

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Posted 8 months ago

“I have recently bought both the Lyndon and Belton gilets and would recommend them both. They are warm and lightweight and versatile. Scoffel clothing is really good quality clothing and they have good customer service with speedy delivery.”

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Posted 8 months ago

“High quality products delivered quickly and well packed.”

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Posted 8 months ago

“Excellent product and service. Item arrived quickly and was very well packed. The jacket itself is far superior to any other of its type.”

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Posted 8 months ago

“puchased knitwear good qualityand delivered in timescale”

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Posted 8 months ago

“Really great. Thanks”

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Posted 8 months ago

“Excellent quality clothing as always. Fantastic speedy dispatch, my order arrived the next day! Definitely a ⭐️⭐️⭐️⭐️⭐️ company to deal with.”

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Posted 8 months ago

“The coat is very good quality, warm and water proof. I am very much looking forward to wearing it more.”

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Posted 8 months ago

“Love the socks - love the gift box - saving up for a gilet!”

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Posted 8 months ago

Schoffel is rated 4.7 based on 4,758 reviews