Schoffel Reviews

Name: Schoffel
Rating: 4.67

4.7 Rating 4,758 Reviews

92 %

of reviewers recommend Schoffel

4.7

Based on 4,758 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01572 722480

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Schoffel 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service very quick delivery return refunds and reorder were dealt with efficiently”

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Posted 9 months ago

“Great company to deal with, clothing is a bit on the small size, but great quality, recommended”

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Posted 9 months ago

“Very pleased with the quality.”

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Posted 9 months ago

“Birthday present for my wife and she loves it.”

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Posted 9 months ago

“The website and ordering process were extremely efficient and hassle-free, and delivery was very fast.”

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Posted 9 months ago

“Schoffel are my go to for all country clothing always well made and fit.”

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Posted 9 months ago

“All well made. Perfect fit every time.”

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Posted 9 months ago

“I was delighted with the hoodie which I received very quickly”

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Posted 9 months ago

“Excellent delivery and very pleased with the item I bought”

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Posted 9 months ago

“arrived quickly and a lovely fit and great quality”

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Posted 9 months ago

“The service I received when purchasing a last minute order for a birthday was outstanding. I can not thank the team enough for sending my order out as promptly as they did!! Amazing.. huge credit to the company.”

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Posted 9 months ago

“Normally exceptional experience with shoffel but the trousers I received had a split down the seam and for the price you should normally expect better.”

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Posted 9 months ago

Hi Thomas, Thank you for taking the time to leave a review - I am sorry to hear you have receieved an item which sounds as though it is faulty. I understand how disappointing this is and we will look to put this right for you swiftly. Please may I ask you to reach out to our customer services team with some images and your order number usng the email: support@schoffelcountry.com one of the team will be happy to sort this out for you from there. Thanks, Laura

Posted 9 months ago

“I ordered a quilted jacket which I needed before I went off to work for 2 weeks. The customer services dept assured me that it would arrive timeously. And sure enough it arrived the day before I went off to work for two weeks. The fit is perfect, a classic which will last for many years and very good quality.”

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Posted 9 months ago

“Quick delivery great product”

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Posted 9 months ago

“Fantastic”

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Posted 9 months ago

“The item is excellent, it is great pity that it was manufactured in China. This will influence my future purchases.”

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Posted 9 months ago

“Our experience with this company was excellent and the gillet arrived on time and the correct size”

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Posted 9 months ago

“Excellent delivery and coat quality and finish good”

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Posted 9 months ago

“Excellent quality and speedy delivery.”

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Posted 9 months ago

“The problem is the product (Merryn 1/4 zip). I have a navy one a year old made in China. The forest one by comparison has forearms which are significantly tighter and overall the material feels thinner (= cheap). The new one is made in India. I'm hoping the new Merryn will 'relax' ... but the sense from new is of corners cut fit-wise, and in quality. Overall I'm disappointed as my navy Merryn is a wardrobe staple. Both are washed at 30c on delicate programme, spun but never tumble dried, so it's basically down to cut and material. Happy to compare a replacement if I've got a rogue 'bedding down production' cut.”

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Posted 9 months ago

Hi, Thank you for taking the time to leave this review - I am sorry to hear you do not feel as though your new 1/4 zip jumper met expectations. When moving our production to India we ensured to maintain the same spec with our production runs. I have passed this feedback on to our head of product development for review. if you would like us to have a further look into this for you please do send over some images to the customer services team and we will be happy to assist. Thanks, Laura

Posted 9 months ago

Schoffel is rated 4.7 based on 4,758 reviews