Schoffel Reviews

Name: Schoffel
Rating: 4.67

4.7 Rating 4,759 Reviews

92 %

of reviewers recommend Schoffel

4.7

Based on 4,759 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01572 722480

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Schoffel 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I recently purchased a shirt. whilst the cotton fabric is a very nice material, i was very disappointed that one of the chest buttons fell off after it's first wear, and also, having followed the instructions of washing the shirt at 40 degrees, the shirt sleeves had shrunk, so now the shirt does not fit. Very poor, i will not be purchasing from you again.”

Helpful Report

Posted 11 months ago

Hi Andrew, Thank you for getting in touch - I can only apologise you have had issues with your shirt shrinking - this is not what we would expect from our products and I have arranged for a member of the team to pop across an email to you in order to put this right for you under our warranty. Thanks, Laura

Posted 11 months ago

“My coat arrived well packed and on time/”

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Posted 11 months ago

“Excellent service and product”

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Posted 11 months ago

“Disappointing- returned as too large and still no refund three weeks later.”

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Posted 11 months ago

Hi Tom, thank you for taking the tine to leave a review - I can only apologise your refund took longer than we would expect, this has been processed and I have popped an email over to you to go through this with you. Thanks, Laura

Posted 11 months ago

“Beautiful jumper, lovely soft feel, size is generous would recommend.”

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Posted 11 months ago

“Lovely blouse! Great colour, great fit and fabric.”

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Posted 11 months ago

“time for County show”

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Posted 11 months ago

“Excellent quality as you would expect from Schoffel.”

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Posted 11 months ago

“Good quality sweatshirt and beautiful colour. Prompt,efficient service and well packaged for transit.”

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Posted 11 months ago

“Great quality product and helpful service when a return was made.”

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Posted 11 months ago

“Great quality, fast delivery, all as expected”

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Posted 11 months ago

“Order process was easy. When I needed to return an item It was very clear and easy to do.”

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Posted 11 months ago

“Easy to order and arrived promptly. The jumper, when it arrived was great quality at a great price. Very pleased - will definitely buy again!”

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Posted 11 months ago

“Always prompt delivery and great quality, with a good selection of larger sizes”

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Posted 11 months ago

“Good polite service”

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Posted 11 months ago

“I have always been a sucker for Schoffel, especially when there is a sale! The items that I ordered where perfect, beautifully packaged, received them two days after ordering which was brilliant, the items where exactly as described. My whole experience was faultless, I will absolutely be a returning customer! Thank you!”

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Posted 11 months ago

“Great product and service”

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Posted 11 months ago

“Excellent quality matched by the same level of service”

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Posted 11 months ago

“Bought as a present for my partners birthday & he is delighted!”

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Posted 11 months ago

“The jacket is well cut and beautifully finished A joy to wear”

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Posted 11 months ago

Schoffel is rated 4.7 based on 4,759 reviews