Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Quick delivery! Packaging was secure to prevent any damage! Would definitely order again!”

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Posted 3 years ago

“Great prices and very prompt delivery”

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Posted 3 years ago

“Very happy, finally found a discontinued product at a reasonable price compared to everyone else. Shipment was fast also.”

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Posted 3 years ago

“Fast delivery,great service and perfume was perfect!”

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Posted 3 years ago

“My wife's favourite perfume has not been manufactured for a number of years and when I have found a bottle on line it has been at eyewatering prices. An advert on social media appeared and as it was near my wife's birthday, I decided to check out their prices and i was taken aback at the range and prices they had, very impressive. I had a brainwave and decided to see if the had it and lo and behold there is was , in stock and at a great price. Ordered then recieved a conflicting messagefrom the courier and I got in touch with Richard at customer service and he rectified everything and went above and beyond. Would definately buy again.”

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Posted 3 years ago

“Product was much better price than any other retailer, including amazon, so I was worried it wouldn't arrive or would be an obvious fake. The product arrived quickly. There was staining on the paper label on the bottle but from what I can tell it is not from the product itself which seems to be authentic and in good state. I am happy with my purchase.”

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Posted 3 years ago

“Excellent. Arrived on time. No complaints.”

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Posted 3 years ago

“Great product, also: the website was easy to use, good communication and quick delivery. I would use again.”

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Posted 3 years ago

“It s good shop”

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Posted 3 years ago

“Great prices and good delivery service”

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Posted 3 years ago

“Very pleased with my first experience of dealing with Scentsational. The person I spoke to was very helpful and the product arrived within 48 hrs. Great value for money and makes an ideal gift.”

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Posted 3 years ago

“Fast delivery and value for money”

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Posted 3 years ago

“Order arrived with no problems and everything arrived as ordered. Highly recommend Scentsational with their competitive prices and smooth ordering and delivery process.”

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Posted 3 years ago

“I ordered the Olaplex set for £99, first of all what an amazing deal. From ordering online to receiving my goods, the service was excellent. I would buy again from this company.”

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Posted 3 years ago

“Although the Scentsational website was easy to use and intuitive their use of DHL as a delivery service extremely problematic and leaves me not wishing to use the website again.”

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Posted 3 years ago

“Fast efficient service, best price for the perfume I was looking for, would recommend”

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Posted 3 years ago

“I have been looking for this product for a long time and found it on Amazon at an excessive price. On further investigation I found it on Scentsational for less than 50% of that price. The delivery was seamless and the product fantastic. Great supplier.”

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Posted 3 years ago

“Amazing product and an affordable price. Arrived very fast! Definitely recommend!”

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Posted 3 years ago

“2nd time I've used this company...Genuine products & the cheapest you will find online so don't waste your time...I've already compared prices twice now & still Sensational Scents is cheaper.”

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Posted 3 years ago

“So happy they sell a product that's hard to find, & I'm amazed that I got my order in 2 days when I live in the U.S.!!!”

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Posted 3 years ago

Scentsational is rated 4.7 based on 4,557 reviews