Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Received with thanks x”

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Posted 3 years ago

Hi Laura So sorry for this packing error, I can confirm we have sent out the mssing item on a next day delivery. Let me know if I can do anything else for you? My contact details are below Regards Richard@scentsational.com 0207 193 7816

Posted 3 years ago

“It’s been over a week and still haven’t received my items. I have emailed twice and had no response Following on from this, and further delivery delays I was promised a refund on 6/9/21 and still have not received it! I am still waiting for a refund, it has now been two weeks and still not resolved”

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Posted 3 years ago

Hi Sharon As per the phone call, we have checked our emails and confirmed we did not receive any correspondence. I can confirm we have resent your order on a next-day delivery. Let me know if I can do anything else for you? My contact details are below Regards Richard@scentsational.com 0207 193 7816

Posted 3 years ago

“Very good and straight forward ordering and delivery, items are as described.”

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Posted 3 years ago

“Very helpful when purchasing first time .perfume beautiful”

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Posted 3 years ago

“Really easy to order and delivery was quick”

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Posted 3 years ago

“Great deal Easy check out Quick delivery”

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Posted 3 years ago

“Arrived very late . But got here!”

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Posted 3 years ago

HI Please see tracking details for your order T007ZA0009867745 MYHERMES 21/08/21 15:11 DELIVERED. SIGNED FOR BY AMANDA I have emailed you proof of delivery if you need any more information please get back in contact my details are below Regards Richard@scentsational.com

Posted 3 years ago

“Very quick delivery, kept updated throughout process. Amazing prices, especially olaplex!”

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Posted 3 years ago

“Awaiting delivery”

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Posted 3 years ago

HI Tim Please can you check to see if you recognize the person at your front door? See link to the image https://track.dhlparcel.co.uk/?_ga=2.75201810.1819024947.1629885348-513831404.1625474306 Regards Scentsational

Posted 3 years ago

“Very easy to order,and delivery was amazingly fast 👌”

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Posted 3 years ago

“Great value, delivered on time”

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Posted 3 years ago

“Superb service, delivered on time, they even answer e-mails quickly”

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Posted 3 years ago

“Shipping to the US was very fast and product came as described and well wrapped.”

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Posted 3 years ago

“Really speedy service. A bit of the order was missing but sent quickly. Very happy with this company. It’s the first time I’ve used them but will return.”

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Posted 3 years ago

“1st order ...Great service would order again 😊”

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Posted 3 years ago

“At this stage I have only positives to report , but to be fair the box hasn't been opened yet , so I cannot comment on the products quality - but so far , so good !”

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Posted 3 years ago

“Got a great deal on Diva straighteners! 100% genuine! Would recommend”

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Posted 3 years ago

“order processed and delivered in good time”

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Posted 3 years ago

“I like it”

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Posted 3 years ago

“Quick and good service”

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Posted 3 years ago

Scentsational is rated 4.7 based on 4,557 reviews