Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“easy to purchase and prices are also fast delivery”

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Posted 2 years ago

“I ordered two bottles of daily milkshake, shampoo and daily conditioner and what only arrived was two conditioners. I contacted the company and they issued a refund. I saw on the website that the daily milkshake shampoo is still available so I’ve purchased another two bottles and what arrived was two bottles of milkshake, colour, care conditioner. again I contacted the company and was issued a refund. The refunds are yet to come into my account. However I have been given the receipt to say that they are going in. It just seems to be taking some time.”

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Posted 2 years ago

“Quick delivery and genuie product. Happy with a purchase.”

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Posted 2 years ago

“The perfume I ordered was delivered very quickly, really pleased”

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Posted 2 years ago

“Scentasational were prompt”

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Posted 2 years ago

“Amazing company with great customer service! If you haven’t bought from them you definitely should! I’ll definitely be back! Keep being great!!!!!”

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Posted 2 years ago

“Great price, quick delivery, well packaged.”

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Posted 2 years ago

“Very good company and price will use them again thanks”

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Posted 2 years ago

“My exp was good but my daughter ordered the start of nov and still has not received items to this address very disappointing as I passed on the site to her”

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Posted 2 years ago

“I was disappointed with my experience with your company, as the wrong item was sent, and I got in touch via telephone and email, and have had no response. I have since had a response to my query, and have had a satisfactory result. This was done in a quick and timely manner, and I will give the company another chance in ordering again. Thank you for your help, it is much appreciated.”

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Posted 2 years ago

“Great Value for 100ml Black XS & speedy delivery. Very happy 😊”

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Posted 2 years ago

“My order arrived safe & sound. The product was lovely & I would order from Scentsational again in the future.”

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Posted 2 years ago

“Quick delivery, excellent price.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Thank you! Delivery was very fast.”

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Posted 2 years ago

“Product arrived on time and was packaged well.”

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Posted 2 years ago

“A convenient website, I am happy with my purchase, the product itself and the delivery.”

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Posted 2 years ago

“It’s a joke we never received our full order. There was no note in the package to say what was short. We had to telephone your company to find out why there were items short - Items which we had paid for. We don’t have time to keep chasing you to see why our order has been delivered short. Please don’t keep sending us emails asking about our buying experience expecting a reply. Our buying experience was rubbish get your act together.”

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Posted 2 years ago

“Fantastic products, amazing prices and exceptional service. Highly recommended”

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Posted 2 years ago

Scentsational is rated 4.7 based on 4,557 reviews