Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“not impressed with courier charges”

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Posted 2 years ago

“Very quick in responding to my query, then sent out my order for next day delivery. Item is a gift, but recipient already uses this so certain it will be appreciated. Thank you.”

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Posted 2 years ago

“Quite good experience.”

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Posted 2 years ago

“Customer service is really good! They respond really quickly!”

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Posted 2 years ago

“Perfume never arrived after 2 weeks,sent email they said it was lost in transit,they would send replacement straight away,after another week still not arrived and the birthday was long gone by then.sent a email requesting a refund which was returned.only good thing about this was customer service they acted on my request straight away”

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Posted 2 years ago

“Amazing shampoo, smells lovely and has left my hair feeling smooth, knot free and nice and bright x”

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Posted 2 years ago

“Excellent value with prompt delivery of my items would use these again!”

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Posted 2 years ago

“Fast delivery and excellent price”

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Posted 2 years ago

“I always order Olaplex with them as I receive email alerts of when it's on offer. Great price, fast shipping, accurately packed. Always spotless service.”

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Posted 2 years ago

“Ordered my fav Hermes perfume arrived earlier than predicted which was a nice surprise. Great value and great service.”

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Posted 2 years ago

“Amazing products and great quick service.”

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Posted 2 years ago

“Beautiful fragrance 😍”

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Posted 2 years ago

“Perfect thank you! Easy ordering and payment super fast delivery too”

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Posted 2 years ago

“Received order on time and in good condition.”

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Posted 2 years ago

“I made an order for the first time on this site, it was dispatched the same day. I had an issue with the courier but the customer service responded straightaway and fix the problem. Very happy with the purchase as well.”

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Posted 2 years ago

“Brilliant service and quick delivery.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great delivery and lovely products.”

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Posted 2 years ago

“Great and prompt service”

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Posted 2 years ago

“Very happy with the product and the ordering process will definitely be using sensational again”

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Posted 2 years ago

Scentsational is rated 4.7 based on 4,557 reviews