Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Great prices and good service- I ordered an item that was further reduced due to “damaged box”, however I struggled to see where the damage was so very happy!”

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Posted 1 year ago

“Great products and fast delivery”

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Posted 1 year ago

“Ptomot Delivery !”

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Posted 1 year ago

“Decent scents, but don't be fooled by their discounts... a bottle of fragrance for the wife with free postage, or a fiver off if you sign up and 4.95 postage. Scam discounts but like I say, decent fragrance.”

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Posted 1 year ago

“Product arrived in the time frame promised (overseas delivery). Very good communication when I followed up on a VAT query. Price was very competitive and shipping cost was excellent value. Will buy again from this seller.”

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Posted 1 year ago

“I never received my purchase, so I'm rating this poorly. I've written the company a few times. I've even tried calling, but never had any luck there.”

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Posted 1 year ago

HI Yvonne We have replied to your email see details below From: Y Olive Sent: 20 April 2023 15:13 To: Help - Scentsational Awaiting a response? Regards

Posted 1 year ago

“Amazing price 🤩”

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Posted 1 year ago

“Amazing service! Great communication and super fast. I live in Australia and my order arrived in days. Thank you so much!”

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Posted 1 year ago

“ordered a Lancôme skin care gift box for my wife, which didn’t arrive properly sealed (as it normally would when ordering directly from Lancôme) so can’t even be sure if actually new…really not impressed.”

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Posted 1 year ago

“I was very pleased with my order. The Shampoo and Conditioner was everything I expected it to be. Thank you”

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Posted 1 year ago

“Prices are very competitive, the only thing is that I received the 2 items bought in 2 different boxes on 2 different days.”

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Posted 1 year ago

“Easy to use the website and quick and easy delivery. I will use them again”

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Posted 1 year ago

“Perfume received in a couple of days. Fab price!”

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Posted 1 year ago

“Always been very helpful plus prices are reasonable. Thank you.”

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Posted 1 year ago

“Arrived quicker than expected. Product as described and genuine. Excellent value for money…will definitely purchase from Scentsational again in future”

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Posted 1 year ago

“A bit of a wait but very good value.”

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Posted 1 year ago

“Very pleased with communication , transaction and my products . Highly recommend.”

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Posted 1 year ago

“Very pleased with purchase and ease off offering and very good value”

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Posted 1 year ago

“Great service cheaper price”

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Posted 1 year ago

“The only issue i had was it took longer to arrive than advertised and i had paid for 3 day delivery. Have asked for refund of p&p but not heard anything as yet”

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Posted 1 year ago

Scentsational is rated 4.7 based on 4,557 reviews