Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and well packed. Excellent service.”

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Posted 3 years ago

“Ok it good shipping. it ok and i like”

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Posted 3 years ago

“Wide choice, good value, arrived fairly quickly No issues”

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Posted 3 years ago

“Great price and delivered quickly. Will definitely use Scentsational again.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Amazing prompt service and excellent prices”

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Posted 3 years ago

“🤍🤍🤍🤍🤍🤍🤍🤍🤍”

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Posted 3 years ago

“Very good service,product came very quickly”

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Posted 3 years ago

“Original order never arrived, but Scentsational have sent out a replacement which arrived. the product was as ordered”

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Posted 3 years ago

“Brilliant service, delivery very quick, overall a very happy customer”

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Posted 3 years ago

“I am pleased with my product as always. You always ship the products in a timely manner. Under our current circumstance that is truly a treasure because it's a hard find now. Thank you so much!”

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Posted 3 years ago

“Excellent service and communication. Will definitely be shopping with them again.”

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Posted 3 years ago

“Been waiting for my parcel for nearly 2 weeks and contacted them once again, they said they would send another one out and still no notification from them to say its been sent.”

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Posted 3 years ago

Hi Sharon So sorry to hear this i can confirm a replacement order was sent out and tracking shows the item was delivered if you have not received please can you contact me? I have provided a link below https://www.dhl.com/gb-en/home/tracking/tracking-parcel.html?submit=1&tracking-id=31488210022364 Regards Richard

Posted 2 years ago

“I have been looking for the particular perfume for years, so I was really happy to find it on this website. The delivery was quick, received what I expected, so happy customer :)”

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Posted 3 years ago

“Great service, quick delivery and competitively priced products. Recommended”

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Posted 3 years ago

“Still waiting for a replacement after it was smashed in transit”

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Posted 3 years ago

“Slightly obscure yet available at the accepted price and delivered on time.”

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Posted 3 years ago

“Excellent service from Scentsational, timely delivery, competitive price.”

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Posted 3 years ago

“Great company to order from. The perfume arrived quickly and great value too.”

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Posted 3 years ago

“Very Good Servic Thank you”

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Posted 3 years ago

Scentsational is rated 4.7 based on 4,557 reviews