Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Item is exactly as advertised lovely quality delivery service excellent from start to being delivered”

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Posted 2 years ago

“Very impressive service.Order arrived in Australia fast and promptly.”

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Posted 2 years ago

“Really good product and quick delivery.”

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Posted 2 years ago

“Well pleased with my order, and quick delivery 😀”

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Posted 2 years ago

“Excellent service especially as EVRI destroyed the first delivery!! Scentsational were so efficient in sending a replacement which thankfully arrived in tact. Would recommend.”

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Posted 2 years ago

“Arrived sooner than expected. Well packed. Beautiful product at a good price. Thankyou”

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Posted 2 years ago

“Excellent product, cheapest nice price.”

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Posted 2 years ago

“I did not receive my order and it was delivered to the wrong address.”

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Posted 2 years ago

“Scrntsational have been very professional and helpful with my order- but unfortunately due to the shambles that is the courier world I have still not received my aftershave.”

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Posted 2 years ago

“An excellent service, as well as an excellent range at the best prices”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“I have not received my order till now.”

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Posted 2 years ago

Hi Gloria I have looked into this, I can see DHL attempted to deliver on 3 occasion but you was not in to accept the delivery. I have resent the order back to you, I can see it has now been delivered. Any problems please get back in contact Your DHL parcel 31487460031407 is delivered Signed for by shanne on Thursday 19th January 2023 at 10:56 Regards Sales@scentsational.com

Posted 2 years ago

“Excellent value and very prompt delivery, great service all round”

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Posted 2 years ago

“Item never received. Emailed company who never got back to me. I then called and they then didn't have the stock so have said they will refund me. Not great service. Wouldn't recommend”

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Posted 2 years ago

“Always great prices on great aftershave with great service and quick delivery. 5*.”

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Posted 2 years ago

“Awesome service and great price highly recommend”

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Posted 2 years ago

“Perfume arrived in good time, well packaged. It was a good price and the service was pleasing.”

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Posted 2 years ago

“Very happy with purchase, good price & speedy delivery. Thank you.”

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Posted 2 years ago

“Great range & price. Really fast postage (to Australia) THANKYOU”

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Posted 2 years ago

“Quick and easy ordering process through to delivery. Great communication throughout, products delivered quickly, well packaged and at a superb price! Would highly recommend.”

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Posted 2 years ago

Scentsational is rated 4.7 based on 4,557 reviews