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Scent City Reviews

4.9 Rating 250 Reviews
100 %
of reviewers recommend Scent City
4.9
Based on 250 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Anonymous
Anonymous  // 01/01/2019
You are perfect dealer and make' s me happy! Thank You so much!
Helpful Report
Super happy with my experience shopping at Scent City. Excellent customer service, speedy delivery and quality products. Ordered a birthday present for my mum which she was delighted with (along with the free samples!). Usually shops at luckyscent or Les Sentures but will be using Scent City more after my shopping experience with them.
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Amazing and very fast. I'm Super happy!!! And is great to find my favourite profume here !! Much love
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Super impressed with the fantastic service from Scent City! I usually use luckyscent or Les Sentures but decided to try Scent City and so glad I did! Ordered a birthday present for my Mum which she was delighted with and received free samples too. Excellent customer service and speedy delivery. Will definitely use Scent City again!
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First class service & communications, item despatched quickly & well packaged. Lovely perfume plus two complimentary samples and a handwritten thank-you note. I will certainly buy from Scent City again and would highly recommend them.
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very personal service .item sent free by next day delivery .will definitely use again
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Fantastic service...highly recommended company. Ordered Designer Opulent Shaik No 77.. Presentation and packaging is outstanding.
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Absolutely wonderful experience with Scent City. I will definitely use this company again and they offer outstanding customer service
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The best website I know and the very reliable top quality
Scent City 5 star review on 7th March 2017
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excellent service and brilliant packaging to get my purchase delivered safely, i will be using you again ! Pete Chapman
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I discovered ScentCity when searching for Designer Shaik-Shaik 70 perfume. The website was interesting and inviting. I placed an order for the first time 10 days ago and the order arrived within three days. The service was excellent and the communication made the process easy and friendly. They sent me two free samples from which I placed a second order two days ago, which arrived today. I am really impressed with their product line and their sales and after sales service. I have recommended ScentCity to a few friends who are eagerly awaiting to test the samples I received today. Im am going to be a regular at ScentCity. RS
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Very helpful, friendly, competent...and made me feel like a valued customer, although I was only buying samples.
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I have used Shaik Arabia for a number of years and to find that it is available in the UK means I am going to be able to wear something different from the norm
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Bit of a delay with order - but Neha kept me updated and added an extra sample. Thanks & have a great hols.
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Amazing choice, I was able to find a perfume very difficult to get to Belgium ! And the packaging is great, very cautious.
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Excellent selection of rare and hard to find perfumes. Very fast delivery and secure packaging. Only minor quibble is that I wanted to pay by PayPal, which kept skipping the screen where I could enter the 10% discount code. I eventually had to get online assistance from one of your very helpful staff, and then pay by card to be able to use the discount code
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I ordered a product on 1/12/16 shown as In stock which turned out to have been sold out, I was immediately contacted by SentCity who offered a return of my money, when I explained that it was to have been a Christmas present for my wife I was informed that they could obtain the item and ensure it was delivered in time for Christmas. The product was delivered exactly as stated on 14/12/16 along with two other samples which greatly pleased my wife. I can thoroughly recommend the service and reliability of SentCity and will certainly use them again.
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Original item ambre 114 120ml Reasonable price Great customer service Super Fast delivery What else do I need
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Order was delivered promptly and included 2 samples that I had not requester, which was a nice touch as they could be tried out too. Good service.
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I would recommend Scent City to anyone looking for quality fragrances at an unbeatable price without compromising a customer service second to non.
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Scent City is rated 4.9 based on 250 reviews