Login
Start Free Trial Are you a business?? Click Here

Scent City Reviews

4.9 Rating 250 Reviews
100 %
of reviewers recommend Scent City
4.9
Based on 250 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Scent City Reviews

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Anonymous
Anonymous  // 01/01/2019
Managed to buy my sons favourite aftershave on black friday and made a nice saving. It was quickly dispatched and arrived a couple of days later. Would use again.
Helpful Report
Quick and efficient customer service. Extremely helpful. Excellent piece also. Unfortunately my refill bottle came back with oozing perfume out of the tiny space left between the atomizer and the bottle neck, therefore in direct contact with the atmosphere, not a good idea. It was probably not checked properly after refill and before dispatch back to me.
Helpful Report
Excellent service and very quick delivery
Helpful Report
Scent City is my favorite company. I love the perfume brands presented in the store. The service is excellent!
Helpful Report
Excellent packaging, excellent shipping, excellent communication
Helpful Report
Scent City is very communicative during order - and delivery proces. Altough a foreign supplier for is the shopping basket is no waste basket. Keep up the good work
Helpful Report
Scent City is the place I go when fragrances are not available to be purchased in the US. I always receive Exceptional Service and the shipping is fast. Thank you Scent City for always providing A+ customer service
Scent City 5 star review on 30th November 2022
Helpful Report
Great service and reasonable prices. Customer services were very helpful when I had a query.
Helpful Report
Ordered some samples of aftershaves and they added 2 free samples of aftershaves. Excellent gesture.
Helpful Report
Amazing service. The place for niche fragrances.
Helpful Report
This is the real deal smells amazing ! I will be purchasing more !
Helpful Report
👌 Tranks
Helpful Report
I was very pleased with my purchase. Customer service is top notch as well! My order arrived with samples and a personalized note. The perfume itself is just gorgeous! Wonderful experience all around!
Helpful Report
Excellent packaging, excellent shipping, excellent communication.
Helpful Report
Amazing service. Great careful packing. I will choose Scentcity again definitely! Thank you Scentcity!
Helpful Report
Amazing how quickly this was sent.
Helpful Report
I've used Scent City a few times and their service is always reliable. Any order you make is straightforward, with the dispatch and delivery schedule well communicated throughout. They also have discounts from time to time, and they don't bombard you with junk emails. On the one occasion I've contacted them, their reply was fast, friendly, and helpful.
Helpful Report
Man this company never fails to impress. Always going that extra mile to make my experience better. Much love!
Helpful Report
Fantastic service and a very wide variety of fragrances that can often be difficult to purchase in the UK. My purchase would have arrived slightly earlier than predicted if there hadn't been a mail strike but it was beautifully packaged and arrived intact with three free fab samples. This was my first time buying from The Scent City but it won't be my last - I'm a new forever customer ❤
Helpful Report
I want to start off by saying this is the best website I've found when it comes to fragrance samples. What sets them apart from other sites I've used is how cheap they are, their delivery is on point and always on time, the fact there was a hand written note on my first delivery explaining the scents was such a great, personal touch but even better than that they provide two free samples of fragrances with each order. It's such a great way to introduce you to new fragrances. Keep up this great work guys. You've definitely found yourself a new loyal customer. I will 100% be using your service again and again.
Helpful Report
Scent City is rated 4.9 based on 250 reviews