Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Scent City 5 star review on 30th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very accommodating and replied promptly to emails. They were incredibly helpful in helping me find what I wanted. Top class customer service.”

Helpful Report

“Really impressive service. Great choice of perfumes, great prices and very speedy delivery. Highly recommended.”

Helpful Report

“On top of great service, there was a personalised hand written note along with the samples.”

Helpful Report

“Scent City exceeded all my expectations in terms of customer service. Scent City went over and beyond to ensure my order was filled. This was done with an extraordinary amount of friendliness, humour and helpfulness”

Helpful Report

“Prompt shipping, samples with every order, thoroughly packed. Competitive prices, easy to use website, quick ordering process.”

Helpful Report

“Was glad to find my favourite fragrance and get re-fill service. Staff was prompt and super helpful. Highly recommended.”

Helpful Report

“Very good customer service. Got 2 extra free samples! Got confused which one was one I actually ordered - they were very helpful to identify this from photo I sent. Excellent.”

Helpful Report

“Really liked your shop! Good quality of products and reasonable price!”

Helpful Report

“Excellent! I found a rare perfume and i had it in A few days...the package is made with care. highly recommended!!!”

Helpful Report

“all the perfum are very strong and they are lovely!”

Helpful Report

“Very kind, fast respond Even to Norway, Excellent 😁”

Helpful Report

“Discovering a world of old French perfumes which I will explore”

Helpful Report

“Fantastic service Easy to use website Nice touch with the handwritten card! Will order from again”

Helpful Report

“Easy to order, lovely wrapped box with little extra gifts inside. Great idea to try the different fragrances before you buy. The only problem is I am spoilt for choice!”

Helpful Report

“Fantastic Service”

Helpful Report

“Excellent comms, speedy delivery, 2 complimentary niche samples, what's not to like?”

Helpful Report

“Absolutely fantastic service from this company. They have contacted me to check I'm happy with my purchase, of which I am. I believe they will do everything in there power to ensure all their customers are happy with there purchase. What Excellent after sales service. And the product itself it sublime. Well done scent city.”

Helpful Report

“If you're interested in exclusive, special, different perfume, Scent City is a place where you will find what you're looking for. And for a very good price! You can choose and receive 2 free samples with your order and try new perfumes! Amazing customer service, fast delivery. Recommended!”

Helpful Report

“Great service, speedy delivery and thank you for the samples.”

Helpful Report

“Outstanding service, ordered on Sunday and got my perfume on Tuesday with a hand written message. very personal and nice touch. free samples were well wrapped. you've got yourself an Histoires de parfum customer, i wish you sold amouage as well. Many thanks for the service scent city”

Helpful Report

Scent City is rated 4.9 based on 250 reviews