Scent City Reviews

Name: Scent City
Address: Scent City71-75 Shelton StreetCovent GardenLondon, London
Rating: 4.94

4.9 Rating 250 Reviews

100 %

of reviewers recommend Scent City

4.9

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Scent City:

An Online Niche Fragrance E-Retailer.
The Ultimate Fragrance Destination. Customer Satisfaction is our #1 aim. We ♥ what we do!

Scent City 5 star review on 30th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful selection of perfumes, easy to navigate website, and quick delivery. I also really appreciated the hand-written note and the free samples. I highly recommend ScentCity and will order from them again.”

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“I've always loved this company and its uniques collection of scent. My order this time was a sample set and I was happy with it and having the choice of a further 2 samples to explore - I adore scent!”

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“Incredible! ... bought two samples of Histoires de Parfums, 1740 Marquis de Sade and Edition Rare Fidelis, received four, two as a free gift, This is not a Blue Bottle 1.6 and 1828 JULES VERNE. I was pleasantly surprised by the handwritten letter with comments. I have no doubt that the business owner is a real gentleman. I recommend to everyone!”

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Thank you for taking the time to express your feedback. Much appreciated. SC x

“Excellent parfums,I love”

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“Amazing customer service quick delivery and lots of perfume brands to choose from 5*”

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“What a great Little company. Service was fantastic!! i placed my order directly over the phone and they even called me back before i had spent any money when our internet based phone system went down. i purchased 3 bottles of the fragrance i was looking for as gifts and the free samples sent out are all absolutely on point for what i would wear. I will definitely be back SOON....”

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Thank you for taking the time to express your feedback. Much appreciated. SC x

“Great service and a lovely handwritten note accompanying the free samples. I will certainly purchase from Scent City again!”

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“Brilliant customer service!!! As a first time customer I ordered a bottle of perfume that I had been trying to source for a while. Within a half hour of placing my order received a very nice email indicating there had been a stocking error and my payment had been refunded, they suggested an alternative that they had in stock. I duly ordered that alternative and delivery arrived as promised within a couple of days. Vey nice touch with handwritten card and suggestions on use of the two samples supplied. I was very impressed and I know know I have a UK based distributor of my Wife's favourite perfume. Thanks to all the team at Scent City”

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“Would definitely recommend. Excellent service - I ordered 5 samples and they put in 4 free samples which was such a lovely treat - really appreciated. They included a note suggesting different ways to wear the perfumes, which I thought was a great, personal touch. I am really impressed with the experience, and I will certainly buy from again.”

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“Perfect - quick delivery, well-packaged, sample came with two free samples and a hand-written note suggesting best occasions to wear. Many thanks.”

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“it was a good experience and I will sure do it again :)”

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Thank you for taking the time to express your feedback. Much appreciated. SC x

“Brilliant service, quick dispatch, good communication and products quality”

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“Wonderful. Very pleased with purchase. Fast delivery, great packaging. Thank you”

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“OUTSTANDING customer service! Very grateful for the samples I asked for👊🏾”

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Thank you for taking the time to express your feedback. Much appreciated. SC x

“absolutely loved my perfume from Scent City, great service and great products, will definitely be buying from here again! Xxx”

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“Great prices, very quick and easy to track dispatch, along with the quality fragrance samples of my choice and a lovely personalised service ... you'll see when your fragrance arrives : ) A fully deserved five stars.”

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“Very fast delivery and packaged well. Even came with a sweet note about the different samples I received. Oh and they added an extra sample as a nice little treat. I’ll definitely be ordering from them again.”

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“Friendly, helpful, and efficient. A great selection of unusual and beautiful perfumes.”

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“I ordered a few sample kits to Germany and the shipping was really fast. It shipped from Great Britain and was there within two days! It was packaged really nicely and I'm 100% satisfied! :)”

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“Have received my first set of samples very quick. Will order again very quick service and free delivery and the Purfume samples was too good will order again inshallah”

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Scent City is rated 4.9 based on 250 reviews