Scarf Room Reviews

Name: Scarf Room
Address: 37 Clifton St, Lytham St Annes
Rating: 4.88

4.9 Rating 6,393 Reviews

99 %

of reviewers recommend Scarf Room

4.9

Based on 6,393 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

Phone: 01253 468967

Email:

info@scarfroom.co.uk

Location:

37 Clifton St
Lytham St Annes
FY8 5ER

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Scarf Room 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought a bag from you before but this one is not as good quality I will think twice about ordering one again”

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Posted 4 months ago

“Lovely bag, perfect size for everyday use or going out. Good quality and a lovely colour.”

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Posted 7 months ago

“Still not received my order should of been here last week it was a present”

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Posted 1 year ago

“Possibly not a Scarf Room issue - maybe more a Royal Mail one, but I haven't yet received my order....”

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Posted 1 year ago

“Disappointed with the pashmina I received, wanted to return but didn't know how, no instructions and paid £36 including next day delivery.”

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Posted 2 years ago

“I’ve not received it yet!”

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Posted 2 years ago

“Can’t give a review as have not received the product!!!!!”

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Posted 2 years ago

“Sorry I can't write a review as I haven't received my scarves yet”

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Posted 2 years ago

“Fabric feels nice however, it badly stained my hands and handbag which has been ruined.”

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Posted 2 years ago

“Paid £8.99 for next day delivery, I was told it would be with me between 1-3pm the next day- it didn’t come so I couldn’t give it to my friend before here cruise, not happy won’t rely on scarf room again.”

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Posted 2 years ago

“Very overpriced for what it was. The colour was also not as it showed on the website.”

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Posted 2 years ago

“My scarf never arrived but Roysl mail said it had been delivered. Who is at fault?”

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Posted 2 years ago

“Hi I haven't received the order yet!”

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Posted 3 years ago

“I have purchased several Pashmina's from Scarf Room and been very happy with all of them. The quality is excellent and delivery first class. I buy them as gifts for my daughter-in-law who lives in Australia. She absolutely loves them. The most recent one I bought was for my other daughter-in-law for Christmas. She also loves the quality and colour.”

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Posted 4 years ago

“I ordered face masks and while they arrived promptly I was very disappointed with the fact they were only a single layer of fabric when all guidelines I read say wear double thickness + fabric. Nowhere can I see the thickness they are on your web page. I feel very dissatisfied with my order. Mary Boverhoff”

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Posted 4 years ago

“Hello. I have in fact returned the item, posted last Saturday, it had a 'pull' in it and I would not expect a pashmina style to have a hemmed side/long edge, sorry. Susan Hobbs”

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Posted 5 years ago

“I was very disappointed in the way the £40 scarf was packaged. It came in a plastic envelope that was stuffed into my letter box. The scarf its self looks ok however I have been unable to remove it from its other plastic sleave as it is a Christmas gift and it already doesn't look very good and I done want to hand it over looking like I pulled from my own wardrope.”

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Posted 6 years ago

Dear Claire Thank you for your review. I am sorry that your scarf was stuffed into your letterbox. You will see from the majority of our reviews that we always take great care to wrap our scarves very carefully in tissue paper and then place them in a strong waterproof bag to keep them protected during their journey to the customer. They are pristine when they leave our office! There is also a section on our checkout page where customers can leave more specific delivery requests for when they are not in and would rather not have their items put through the letterbox. I would suggest that you also have a word with your local delivery office asking that post be put through your letterbox more carefully in future. I hope this helps. Please do let us know if we can help further. Kind regards Scarf Room

Posted 6 years ago

“Unfortunately the colour was closer to purple than navy blue and I bought it for a wedding to match my dress. I will need to return it sorry”

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Posted 6 years ago

Thank you for your review. I am sorry that the colour was not quite the right colour match for your outfit and, of course, we are happy to do this for you as we offer a 14 day no-quibble returns policy. Would you please return the item to us in its original packaging together with the packing slip and we will organise an immediate refund. I hope this helps. Kind regards. Scarf Room.

Posted 6 years ago

“There was no confirmation of my order and the screen cleared before I got a confirmation screen. I redid the order and now have 4 pashminas rather than 2. I now need to work out how to return 2.”

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Posted 6 years ago

Dear Pamela I am sorry that you did not receive a confirmation of your order. I am not sure what happened in this instance as confirmation emails are normally automatically generated by the system that we use. In any event, please send back the two unwanted pashminas to us at 37 Clifton Street, Lytham, Lancashire, FY8 5ER for a full refund. I hope this helps! Kind regards Scarf Room.

Posted 6 years ago

“It was much smaller than I imagined”

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Posted 6 years ago

Scarf Room is rated 4.9 based on 6,393 reviews