Scarf Room Reviews

Name: Scarf Room
Address: 37 Clifton St, Lytham St Annes
Rating: 4.88

4.9 Rating 6,393 Reviews

99 %

of reviewers recommend Scarf Room

4.9

Based on 6,393 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

Phone: 01253 468967

Email:

info@scarfroom.co.uk

Location:

37 Clifton St
Lytham St Annes
FY8 5ER

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Scarf Room 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m still expecting to riceive the scarf”

Helpful Report

Posted 7 years ago

Dear Genaro Thank you for your review. I have just tracked your package sent via the Royal Mail's International Tracked service which we use to ensure the safe arrival of all our international post. It is presently in Turin and is being processed for delivery. It should, therefore, be with you in Florence very shortly. However, if you have any further problems, please do not hesitate to contact us on our customer support helpline (01253 733870). Buon Natale da Scarf Room.

Posted 7 years ago

“I have placed the order two weeks back, I am yet to receive my parcel. I am certainly not happy with your service. May I know please when will I receive it?? Order #43780”

Helpful Report

Posted 7 years ago

Hello Paromita I am so sorry that you have not yet received your scarf. As advised, your parcel was sent out on 9 March, 2017 and we have proof of postage from Royal Mail to evidence this. Would you be kind enough to email me on brenda@scarfroom.co.uk and I will be able to advise you further. Many thanks. Brenda

Posted 7 years ago

“Very quick delivery didn't like the scarf.”

Helpful Report

Posted 8 years ago

“found loose threads sticking out, didn't want to return as wouldn't have scarf on time for Christmas. Tissue obviously reused, creased and scrunched. Will mend myself. Crap.”

Helpful Report

Posted 8 years ago

Dear Claudia Thank you for your e-mail. It is unfortunate that you found loose threads in your scarf. We would, of course, have replaced/offered you a full refund had you contacted us directly. Concerning the other matter, under no circumstances would we ever re-use tissue paper! Indeed, you will see from the majority of other reviews that most of Scarf Room customers are exceptionally happy with the quality of their scarves and often make mention of the time and care we take with wrapping each item before it goes out. I am very sorry that you have felt the need to write such a poor review - if you had contacted us first we would have done all we could to have rectified the problem.

Posted 8 years ago

“The scarf that I ordered and that was shipped on the 8th November still hasn't arrived. It was supposed to be a gift for a friend for her birthday which has now passed. I would ask for a refund for this item.”

Helpful Report

Posted 8 years ago

We have since contacted you and given you a full refund for the item you have not received. Please accept our apologies for any inconvenience this may have caused. Also, please use the code "sorry" to obtain a 20% discount the next time you shop with us on-line. Best regards. Scarf Room.

Posted 8 years ago

Scarf Room is rated 4.9 based on 6,393 reviews