Scan Computers Reviews

Name: Scan Computers
Address: 27-29 Enterprise Park, Horwich
Rating: 4.37

4.4 Rating 960 Reviews

84 %

of reviewers recommend Scan Computers

Company Reviews

Metrics

Info

4.4

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scan Computers:

Specification + Service = Satisfaction
Scan Computers has been selling components, software and building custom PCs, workstations, laptops and servers from our state-of-the-art factory in the UK for more than 25 years earning us over 300 industry awards. The cornerstone of our business philosophy is 3XS: Specification, Service and Satisfaction. Specification means we only sell high-quality branded components in our PCs, no unbranded brown boxes here; Service means keeping our customers informed at every stage of their order, including a web portal and SMS messages; Satisfaction means we benchmark every system we build for 24 hours ensuring that they perform brilliantly and reliably, day in and day out. View our website, telephone or visit us in person to discuss your requirements and let us tailor make a system for you.

Visit Website

Phone:

01204 474747

Email:

feedback@scan.co.uk

Location:

27-29 Enterprise Park
Horwich
BL6 6PE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service. Item was ordered I was notified of payment process and then notified of dispatch. The courier service by DPD is one of the best so your guaranteed next day delivery if you order before 5. I had to modify a order and was done efficiently via email overall excellent all round”

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“The parcel arrived earlier than expected by arriving the next day in perfect condition with plenty of packaging”

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“product arrived quickly and in perfect condition, runs really quietly and quickly 9/10 brilliant”

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“Fastest delivery ever,every operation with my package was recorded and visibly passed,its been a pleasure,I will always come back to you,thanks Scan.😁”

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“Bought components for a new build, however motherboard required update to work correctly. Phone customer service was quick and excellent. I had a working board back to me within 3 days of first calling. Would definitely recommend.”

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“great service, notified me when order was complete, ordering couldn't be smoother arrived in one peice”

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“Consistently rate well when comparing prices online for computer components and delivery (usually by DPD) is reliable and easy to track. Components are always packaged properly to maximise the chance of them arriving in good working order. Most recent order E3409652 (cooler master masterfan pro 120 RGB) arrived next day and looks awesome in my gaming rig.”

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“Fast and offers 0 interest finance”

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“Excellent monitor... I used to have the 25 inch version of the same monitor however it was only 60hz... I thought I would see a degradation in quality by bumping up to 29 inch. However it looked just as good if not better as it has a 75hz refresh rate :)”

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“Price was only about £5 more than cheapest option but disk in stock and able to order until after 5pm. Kept updated with progress via email and shipped with tracking. DPD txt to say be delivered 09:51 to 10:51 and turned up 09:50. No complaints at all. From start to delivery fantastic service.”

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“fast delivery excellent products at great prices”

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“Very good Products, delivery and communication. Will use this company again”

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“Next day delivery as expected.”

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“Very good customer service”

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“fast delivery excellent products”

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“The 4 USB Port Hub was reasonably priced. The delivery time was short and I was kept up-to-date as to when I could expect it to arrive. This allowed me to do other tasks without concern. Of course, the Startec 4 port USB 3.0 works as it should.”

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“Bought parts for a custom pc great delivery service and price”

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“Always gone to Scan when looking for new PC hardware, and accessories. Great prices, customer communication & service and site usability. Purchased a USB fingerprint reader, arrived on time & well packaged. Will continue to use Scan for a very long time to come.”

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“Excellent service, cheap prices. Just goes to show good service costs nothing”

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“Fast efficient service, cheap prices too.”

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Scan Computers is rated 4.4 based on 960 reviews