|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier
|
|
Average Delivery Time
|
Next Day
|
|
On-time Delivery
|
Greater than
93%
|
|
Accurate And Undamaged Orders
|
Greater than
94%
|
|
Customer Service
|
|
|
Communication Channels
|
Email, Telephone, Live Chat
|
|
Queries Resolved In
|
Under An Hour
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About Scan Computers:
Specification + Service = Satisfaction
Scan Computers has been selling components, software and building custom PCs, workstations, laptops and servers from our state-of-the-art factory in the UK for more than 25 years earning us over 300 industry awards. The cornerstone of our business philosophy is 3XS: Specification, Service and Satisfaction. Specification means we only sell high-quality branded components in our PCs, no unbranded brown boxes here; Service means keeping our customers informed at every stage of their order, including a web portal and SMS messages; Satisfaction means we benchmark every system we build for 24 hours ensuring that they perform brilliantly and reliably, day in and day out. View our website, telephone or visit us in person to discuss your requirements and let us tailor make a system for you.
Phone:
01204 474747
Email:
feedback@scan.co.uk
Location:
27-29 Enterprise Park
Horwich
BL6 6PE
