Scan Computers Reviews

Name: Scan Computers
Address: 27-29 Enterprise Park, Horwich
Rating: 4.37

4.4 Rating 960 Reviews

84 %

of reviewers recommend Scan Computers

Company Reviews

Metrics

Info

4.4

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scan Computers:

Specification + Service = Satisfaction
Scan Computers has been selling components, software and building custom PCs, workstations, laptops and servers from our state-of-the-art factory in the UK for more than 25 years earning us over 300 industry awards. The cornerstone of our business philosophy is 3XS: Specification, Service and Satisfaction. Specification means we only sell high-quality branded components in our PCs, no unbranded brown boxes here; Service means keeping our customers informed at every stage of their order, including a web portal and SMS messages; Satisfaction means we benchmark every system we build for 24 hours ensuring that they perform brilliantly and reliably, day in and day out. View our website, telephone or visit us in person to discuss your requirements and let us tailor make a system for you.

Visit Website

Phone:

01204 474747

Email:

feedback@scan.co.uk

Location:

27-29 Enterprise Park
Horwich
BL6 6PE

Write Your review

Tell us how Scan Computers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a keyboard and received it very quickly, I was happy with the product as it was in perfect condition.”

Helpful Report

“The excellent service so regularly offered from Scan makes them one of, if not the, best PC part retailer in the UK. The fact they have a counter full of friendly, helpful staff who know their stuff takes customer service to a whole new level!”

Helpful Report

“Absolutely amazing service every time I have used scan and this was no different on my most recent purchase, I once had a faulty psu arrive once and after a short call the collection was arranged and within 24hrs was collected, from the time I found out the psu was faulty to a replace ment arriving was no more than 4 days and I think that is very good service.”

Helpful Report

“Great service, with some of the best prices. Add to that, excellent choice of parts in stock. Scan are my go to pc component reatiler.”

Helpful Report

“Great price (£400 better than Currys) and nice speedy delivery with great communications. The laptop has been great with no issues so I'm unable to comment on after-sales service but so far, I'm very happy with Scan Computers.”

Helpful Report

“Another order from Scan home very smoothly! I have been using Scan for almost a decade now for all my PC needs and they have delivered everytime! The support are very helpful with any questions I have had and overall I am very pleased with the service!”

Helpful Report

“Have used Scan Computers now for many years would not use anyone else there service is just outstanding cannot fault them in any way and 3xs overclock motherboards and Processors etc are fantastic value for the money very Highly Recommended to all who value an remarkable service and software”

Helpful Report

“Fantastic service and delivery. Had my laptop delivered the next day (On a Sunday) and could track all of the way. Really please with my MSI laptop. Thank you!”

Helpful Report

“Fast delivery, good prices, I would recommend Scan to anyone.”

Helpful Report

“Ordered a few times from scan, always had what I needed at the time of purchasing, quick tracked delivery, always well packaged. Order 00E3326225”

Helpful Report

“Purchased monitors for my daughter, Monitors are excellent value for money, with easy installment payments via PayPal. My daughter said they are the best monitors she has seen so far although they are gaming monitors she uses for her University work, as graphics etc are excellent. I have very HAPPY daughter Thank you”

Helpful Report

“PC arrived on time and performed beautifully, 100% will use again.”

Helpful Report

“Deliver very quick delivered when it was supposed to be. Excellent value and customer service. Easy to order and pay for.”

Helpful Report

“I would like to thank SCAN computers for the excellent customer service and prompt delivery of my computer part 1080 TI 11 gig graphics card. I was promised a delivery for Friday and yes it arrived on time.”

Helpful Report

“Prompt delivery. All items in good working order. Have always used Scan, except in cases when an item is no stocked at all by Scan. I would recommend Scan to anyone.”

Helpful Report

“Very fast delivery 🚚 and good chat support.”

Helpful Report

“Promptly delivered. Would use again”

Helpful Report

“Awesome service, needed to change order and customer service helped me add items to my order within 5min of request being sent in. Have ordered numerous items recently and everything has arrived when promised and is just as described on site. Will definitely be using Scan for future PC needs!”

Helpful Report

“Good fast service from scan, been using them for a while now.”

Helpful Report

“Been buying from Scan for years - Their customer services have improved substantially and their prices are really the lowest around. Great service overall.”

Helpful Report

Scan Computers is rated 4.4 based on 960 reviews