Scan Computers Reviews

Name: Scan Computers
Address: 27-29 Enterprise Park, Horwich
Rating: 4.37

4.4 Rating 960 Reviews

84 %

of reviewers recommend Scan Computers

Company Reviews

Metrics

Info

4.4

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scan Computers:

Specification + Service = Satisfaction
Scan Computers has been selling components, software and building custom PCs, workstations, laptops and servers from our state-of-the-art factory in the UK for more than 25 years earning us over 300 industry awards. The cornerstone of our business philosophy is 3XS: Specification, Service and Satisfaction. Specification means we only sell high-quality branded components in our PCs, no unbranded brown boxes here; Service means keeping our customers informed at every stage of their order, including a web portal and SMS messages; Satisfaction means we benchmark every system we build for 24 hours ensuring that they perform brilliantly and reliably, day in and day out. View our website, telephone or visit us in person to discuss your requirements and let us tailor make a system for you.

Visit Website

Phone:

01204 474747

Email:

feedback@scan.co.uk

Location:

27-29 Enterprise Park
Horwich
BL6 6PE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a reliable site. Delivery isn't cheap if you only need a couple of little things, but it's fast & great for larger orders & their product prices are decent too. I needed a hard drive delivered fast & they got it to me without incident, next working day.”

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“It is been great to have it scanned making my PC the really helpful and there's only anything I want to know any questions you have they will answer it and they keep updating day by day basis where is your PC up to thanks a lot scan”

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“all round it was a very good get stuff i need and it it was here next day and by the time it says on the dpd thank for all the help on the phone as well sort my problem out with my email”

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“I recently ordered a new gaming monitor from Scan. Fast delivery, excellent customer service as always, I’m a regular customer and couldn’t recommend them enough.”

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“Good service - online help fast and efficient, and helpful! Delivery prompt and item particularly well-protected in sufficient wrapping. I can highly recommend this company's service.”

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“First time buying a computer from Scan and so always a little apprehensive. The service though has been amazing. It arrived within a day, I was sent updates at each stage of the process, and it arrived well packaged. Now, I had one issue and it was a faulty graphics card. Which is out of Scans control however in my experience handling an issue correctly can make the service better and in this instance they sent out a replacement to me within a day it arrived with me at my place of work as I wasn't at home. They then arranged collection of the old faulty graphics card once confirming the new one fixed the issue. I wasn't put out in anyway they were quick, reliable and kept me informed. Overall I couldn't recommend them more.”

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“Fast delivery as always. Scan also helped solve my motherboard stability issue as well and handled the RMA on a defective board.”

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“Delivery was with DPD, so I had a clear window to know when they were arriving with GPS tracking and Delivery count. Scan processed my order really quickly and efficiently so I got my order on the day I needed it. I'll definitely be using Scan again.”

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“I ordered a very bespoke and complex gaming computer from Scan and they were extremely efficient and talented in ensuring everything was assembled smoothly. Very friendly and diligent staff”

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“Quick and punctual delivery, would recomend”

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“Good easy website, quick delivery. Clear updates”

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“good choice of components, well appointed website, delivered what was ordered,(CD Rom Optical Drive) when they said they would. Who could ask for more?”

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“Recently bought a graphics card - delivered on time and everything went smoothly, as ever. Order no: 00E3409549”

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“Best company”

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“Excellent communication, and delivered on everything regarding a build i recently bought.”

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“I've always used scan computers, always found them reliable and helpful. I bought all the components from them to build. My own PC and if I needed advice trmhry were quick to help me. So I trust them 100%”

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“Not the first time I have dealt with Scan/3XS Systems and certainly not the last. I think the best review I can give is of the systems I have purchased from them they are always built to the highest standard as if the person building it was doing so for themselves. Amazingly tidy inside, my most recent purchase I couldn't immediately work out where they had put the hard drive as it was hidden away behind the motherboard. Very impressed to the point I couldn't even consider going anywhere else for a new/upgraded PC. 5 stars doesn't come close to the quality they provide.”

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“bought numerous PC components and accessories all with speedy accurate delivery, great prices and great staff that help with any queries. What more do I need to say.”

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“Been using Scan for a number of years now and have always received excellent service”

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“Prompt delivery, product as expected.”

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Scan Computers is rated 4.4 based on 960 reviews