Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,591 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 21st January 2025

Lauren E

Anonymous

Anonymous // 01/01/2019

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“Bought 9 raised beds, great quality, solidly built and fit together nice and easy. Look great in the garden.”

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Posted 4 years ago

“A very good service on time and as described. Phone support excellent. Transport and delivery very helpful. I will use this company again.”

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Posted 4 years ago

“Very helpful, great price and more importantly - quick delivery. Thanks”

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Posted 4 years ago

“Zero communication, no response to emails. Received goods eventually.”

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Posted 4 years ago

Hi Karen, Thank you for your email. Apologies for the lateness of your delivery, and the failure to respond to your emails. With the current Covid situation, we have been extremely busy. Busier than ever before. And have also been short staffed. We are slowly catching up on workload, however some emails etc. may have been missed. I apologise for any inconvenience caused. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997 or sales@deltagb.com. Thanks, Ben

Posted 4 years ago

“Very slow delivery compared to metal store you took 2 weeks to deliver some brackets they are next day”

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Posted 4 years ago

Hi Dom, Thank you for your review. Apologies for the lateness of your delivery. Our website and your order confirmation both state that goods are currently being despatched in 7-10 working days. Your order was despatched within this timeframe. Both the website and your order confirmation also state that if you require your goods sooner, to give us a call and we can expedite your delivery. However I can see no record of you calling to do so. If you had given us a call after placing the order, we may have been able to deliver the following day. If you would like to discuss this further, please don’t hesitate to contact me on 01516787997 or sales@deltagb.com. Thanks, Ben

Posted 4 years ago

“Very happy with product and delivery”

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Posted 4 years ago

“Fantastic product and great service. I purchased netting for my allotment and I was a bit concerned how the Collection would go for such a small purchase but I was really pleased how lovely and helpful the staff were. The guy on reception was really polite and then the gentleman that dealt with me in the yard was so lovely, he helped me load my net into the car. He was helpful, polite and very friendly. I would definitely recommend you to my friends a lovely company to deal with in these uncertain times 😊”

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Posted 4 years ago

“Great too deal with all my order wasn't in stock but rather than make me wait I had a call and sent some different bags and was delivered the next day. Thanks again”

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Posted 4 years ago

“Order 112209 £32·04 19th Oct not yet given collection date REGARDS BARRY Shaw”

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Posted 4 years ago

“Helpful and accommodating when placing order. Delivered when expected and goods all there.”

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Posted 4 years ago

“took a while to get to me (post office probably) but product is sturdy and did the job.”

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Posted 4 years ago

“Delivery time was twice that predicted on website. Delivery charge very high but the person delivering was excellent, carrying all the materials to the back garden. Materials as described but not as yet assembled.”

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Posted 4 years ago

Hi Colin, Thank you for your review. I apologise for the lateness of your delivery. We had been waiting on timber to be delivered from our mill, as we had ran out of stock. Timber in general has been in quite short supply nationwide due to many mills closing over the Covid situation. Once it was delivered to us, we still had a large backlog of timber orders to despatch and we got to your order as quickly as we were able. If you would like to discuss this further please don’t hesitate to contact me on 01516787997 or sales@deltagb.com. Thanks, Ben

Posted 4 years ago

“A good service but found the items took a bit longer than anticipated to arrive. Probably due to the current pandemic going through at this time.”

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Posted 4 years ago

“excellent service as per usual”

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Posted 4 years ago

“Very slow to post, but when prompted, it was a very quick delivery”

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Posted 4 years ago

“The item I was looking to purchase was out of stock, the staff offered to contact me when this was back in stock. A few weeks later when it was back in stock I received a call and I was able to complete my purchase and I'm very happy with the product. I've not had customer service like this in years. I would definitely recommend this company.”

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Posted 4 years ago

“Very satisfied with delivery”

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Posted 4 years ago

“Great product and a great service.”

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Posted 4 years ago

“Very slow delivery”

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Posted 4 years ago

Hi Peter, Thank you for your review. Apologies for the wait on your order. I can see that we despatched your order 6 working days after you placed it, actually beating the time advertised on our website of 7-10 working days. Your order confirmation also stated that we would despatch the order in 7-10 working days, and to give us a call if you required it sooner than that. However, I cannot find any record of you calling to expedite your order at all. Once despatched your order was delivered the following working day. If you would like to discuss this any further, please don’t hesitate to contact me on 01516787997 or sales@deltagb.com. Thanks, Ben

Posted 4 years ago

“Great service for a big order! Speedy delivery (due to urgency). Great site for budget preparation and execution. New bits were perfect. Used material came in good state. Very professional phone and mail assistance. Just a note: Some of the prices in the site are tricky to figure out. One should check the price/amount before making a budget because it can be misleading.”

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Posted 4 years ago

Delta Services is rated 4.8 based on 3,591 reviews