Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,618 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,618 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 4th February 2025

166

Anonymous

Anonymous // 01/01/2019

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“High quality trench struts arrived quickly ... spot on”

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Posted 5 years ago

“Great product, wonderful customer service team. Lost a bit in translation during the ordering phase, but would happily recommend to all”

Delta Services 4 star review on 25th November 2019

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“v good experience”

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Posted 5 years ago

“Excellent service, fast & reasonably priced.”

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Posted 5 years ago

“Quick, efficient and helpful. Will be using you guys again. Highly recommend!”

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Posted 5 years ago

“excellent service. kept me informed when delivery due .arrived on time”

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Posted 5 years ago

“Excellent speedy service. Product as described on the website.”

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Posted 5 years ago

“I'm normally very impressed with Scaffolding Direct, but this time things didn't go well. I ordered 150 13' scaff boards and I asked for them to be as dry as possible. I was told that they couldn't promise that they would be completely dry, which is fair enough, but when they arrived, every single board was so wet it was like they had been stored in a swimming pool. We've had to put our project on hold for 2 weeks as they dry out now.”

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Posted 5 years ago

Hi Stephen, Thank you for your review. There are a number of reasons why we can’t guarantee how dry the scaffold boards will be, particularly during this time of year. They are delivered to us direct from the mill, who store all of their timber outdoors. Once it has been delivered to us, we usually try and keep up to 100 boards of each size inside our warehouse, and any overspill is kept outside in our yard. The demand we have for timber on any given week will determine how long that timber is actually stored inside. Once the boards have been despatched with our couriers, there is no guarantee where they will store the goods at their depots and sortation hubs. I apologise that the goods were not delivered to your expectations, however you were advised of all of this at the time of order. If you would like to discuss this further, please don’t hesitate to call me on 01516787997, or email me at sales@deltagb.com. Thanks, Ben

Posted 5 years ago

“Order delivered promptly and product just as I ordered.”

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Posted 5 years ago

“Fast, efficient and extremely well priced - great communication - couldn't fault them.”

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Posted 5 years ago

“Wet wood planks (two turned up not three that were ordered) different parts missing from delivery. We have just moved house and counted on this for clothes storage. Very very disappointed- this is added stress that isn’t needed for such a simple order”

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Posted 5 years ago

Hi David, Thank you for your review. With regards to the timber being wet, we are unable to guarantee the dryness of boards as they come in to us from a timber merchants where they are kept outdoors. When they are delivered to us, we usually keep about 100 inside our warehouse, and any overspill is kept in our yard. Once couriers collect the goods, to be shipped to yourself, there is no guarantee of where they are stored at the depots/hubs etc. At no stage are the boards kiln dried. With regards to the missing components, upon investigation of the original paperwork, it looks like the components were worked out incorrectly. I apologise for the inconvenience caused by this confusion. If the goods had been checked upon receipt on the 6th, we could have sent out the missing items for delivery on the 7th/8th. I will email you with further information regarding the missing items, and when we can deliver them, today. Again, I apologise for the mistake. If you would like to discuss this further, please respond to my email, or give me a call on 01516787997. Thanks, Ben

Posted 5 years ago

“Easy ordering process. Quick and very efficient delivery. Have use before and will definitely use again!”

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Posted 5 years ago

“Order dispatched and delivered very quickly. Very pleased.”

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Posted 5 years ago

“Outstanding service.”

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Posted 5 years ago

“Good value. Strong durable product.”

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Posted 5 years ago

“Good product delivered very quickly”

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Posted 5 years ago

“Products arrived on time and were in great condition. Very pleased with the service from this company and will be ordering more in the future.”

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Posted 5 years ago

“Very friendly,helpful and quick delivery at a good rate.”

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Posted 5 years ago

“Easy site. Prompt delivery. Has just about everything you need. The ground anchors and tool are perfect for our requirements.”

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Posted 5 years ago

Delta Services is rated 4.8 based on 3,618 reviews