Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,587 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 3rd January 2025

164

Anonymous

Anonymous // 01/01/2019

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“I bought scaffolding couplings for a small project and they worked perfect. The price was totally reasonable, I'm very please with the order.”

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Posted 2 months ago

“Excellent product, great price, fast delivery! Boom!”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Easy order and swift delivery. No problems experienced.”

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Posted 3 months ago

“I ordered and they delivered...5*”

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Posted 3 months ago

“Top service. Sorted me quick and made it easy for me to collect split into a few trips”

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Posted 3 months ago

“Very good product and delivered promptly. Painless shopping.”

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Posted 3 months ago

“Reliable company. I bought scafold fittings. They arrived in 5 days. No problems. Recommended.”

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Posted 3 months ago

“Top quality product”

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Posted 3 months ago

“Bought tressels and scaffolding boards good product at a fair price. Delivery fairly quick but not next day. Have used scaffoldcdirect before and will use again.”

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Posted 3 months ago

“Always great service, and answer the phone with any queries, thanks for help to all involved.”

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Posted 3 months ago

“I ordered 5 lengths of 2.4M x 38 x 63 C16 treated timber which were of very poor quality. One length was completely split in two straight off of the delivery lorry. Luckily I could salvage 1.5 metres of it which I can utilise. Another length has a massive split running through it, which I haven't determined as yet whether it is of any use or not. The remaining three lengths were not split but were in very poor condition. A very disappointing delivery for my first and most likely my last order with Scaffolding Direct.”

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Posted 3 months ago

Hi Michael, I am sorry to hear you received faulty damaged goods, it is not our usual level of service or the service we expect to provide. It is likely the damages were sustained in transit with our courier, as we would never knowingly ship damaged goods to our customers. There are no notes against the order from our customer service team or any sign of replacements having been sent. As a result, I can only assume you did not contact us when you realised the items were damaged. If contacted, we would have asked for pictures of the damages and issued replacements immediately to ensure you were in receipt of goods that were in full working order and undamaged. Our returns policy reflects this: “Faulty Goods - in the unlikely event that the goods are in any way faulty, you must contact us within 48 hours, so we can resolve the issue, and maintain customer satisfaction. Having informed us in writing or by email within 48 hours of your dissatisfaction, we will issue a returns note, and arrange for collection, it is your responsibility to ensure the goods are available for collection and are returned within 14 days following receipt of delivery. It is your responsibility to advise us in writing or by email if you require replacement goods or a refund. A refund for returned faulty goods will be made within 14 days after inspection of the goods. Replacement goods will be sent immediately after the inspection of the returned goods”. (https://www.scaffolding-direct.co.uk/shipping-returns) If you wish to discuss this further, please contact our office by phone or email on 0151 679 7997 or sales@deltagb.com. Kind regards Sean Delta Services (GB) Ltd

Posted 3 months ago

“I placed and order, which I needed quicker than their standard terms and they sorted it.”

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Posted 3 months ago

“Competitive pricing, good product”

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Posted 3 months ago

“I ordered some scaffolding boards which were delivered on time. Was kept upto date with progress from start to finish. Can highly recommend this company.”

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Posted 3 months ago

“Great company , very reliable and honest Delivery also awkward for the driver but no moans and just got in with it . Overall 9/10”

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Posted 3 months ago

“I was disappointed that it took a week to send 2 rolls of debris fence which put back a job Maybe you should inform customers how long deliveries will take.”

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Posted 3 months ago

Good afternoon Steve, I am sorry to see you are disappointed in the service you have received. We inform our customers of the lead time on the home page of our website and in the email order confirmation. A confirmation was sent via email at 19:29 following your order which was placed at 19:28 on the 10/09/24. In the email, we specifically advised “We are dispatching most orders within 5-7 working days. If you require your items urgently/for a specific day, please call 0151 678 7997 after your order is placed so that we can do our best to accommodate you”. The same is on the home page of our website. I have checked the tracking of the order and can see it was delivered on the 6th working day. If you would like to discuss this further, please call me on 0151 678 7997. Kind regards, Sean, Delta Services (GB) Ltd

Posted 3 months ago

“Prompt and service. Provided regular updates on delivery times. Easy to work with.”

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Posted 3 months ago

“Really good service, delivered as requested and really good quality product. Recommended.”

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Posted 3 months ago

“Did what they said they would”

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Posted 3 months ago

Delta Services is rated 4.8 based on 3,587 reviews