Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,571 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,571 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 3rd November 2024

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery came on time. So very happy 😃”

Helpful Report

Posted 3 months ago

“A really helpful website and staff leading to an easy and satisfactory transaction”

Helpful Report

Posted 3 months ago

“Dissapointing speed on items and terrible customer service whilst enquiring about delivery”

Helpful Report

Posted 3 months ago

Good morning Dave, I am sorry to hear you are disappointed with the service received on this order. Unfortunately, we had temporarily run out of stock on the tarpaulin size you ordered. Normally we would contact you in the first instance to advise of any delays and discuss the options moving forward. When looking into this matter further, it looks as though you were not contacted as you should have been. I am shocked to hear you are unhappy with the customer service whilst enquiring about your delivery. May I ask that you contact me directly to discuss this further by phone 0151 678 7997 or by email s.lyddon@deltagb.com. Kind regards Sean Customer Service Manager Delta Services (GB) Ltd

Posted 3 months ago

“Excellent, excellent, excellent”

Helpful Report

Posted 3 months ago

“The components I bought were good quality and perfect for my industrial furniture and self-supported carport projects, delivery is well managed and the phone is answered quickly.”

Helpful Report

Posted 4 months ago

“Easy to order. Good price. Good quality couplers. Arrived quickly. Will happily buy again.”

Helpful Report

Posted 4 months ago

“I ordered some scaffolding poles and clamps for some DIY football goals for the kids play area. Everything arrived on time, great condition and cut to my specified measurements. Great service, great prices, great products, Happy kids!”

Helpful Report

Posted 4 months ago

“Super helpful and a great product that I haven’t found anywhere else”

Helpful Report

Posted 4 months ago

“Good service and the clamps are good quality. Dispatched promptly but courier let them down, not suppliers issue.. Would highly recommend them.”

Helpful Report

Posted 4 months ago

“Good product delivered on time at a good price. Happy customer”

Helpful Report

Posted 4 months ago

“Perfect! Thank you.”

Helpful Report

Posted 4 months ago

“Great product, brilliant service.”

Helpful Report

Posted 4 months ago

“Received scaffold joiners quickly they were well made and perfect for the job intended.. Will definitely shop with them again.”

Helpful Report

Posted 4 months ago

“Always been really happy with the products and the warehouse staff are always very helpful. Where I feel the service lacks is the ordering and the click and collect. Its all far too slow and hasn't returned to a smooth service since Covid. Having used the service for many years it feels like the staff on the phones (sales) don't want to sell everything it a big inconvenience. Its a shame as the products are great warehouse staff really helpful.”

Helpful Report

Posted 4 months ago

Good morning Jason, Thank you for taking the time to leave a review. I am shocked and disappointed to hear you are unhappy with the service provided by our customer service team when discussing your collection orders. Although we are as busy as ever, we try our best to get you booked in to collect on your preferred day at a time that suits you best. As we book collections in specific timeslots to mitigate waiting times and crossover with HGV’s coming in and out of the yard, we may not always have the preferred timeslot available, however, we do aim to come as close to it as we can. I value your feedback and would like to hear more from you about the service you have received over the phone regarding product sales. Our customers are the most important part of our business, and you should never feel we are being inconvenienced when trying to place orders. Can I ask you to email me directly at s.lyddon@deltagb.com or call 0151 678 7997 to discuss this matter further? Kind regards, Sean Customer Service Manager.

Posted 4 months ago

“Ordered 15 Mini Green Bulk Bag- 45x45x60cm , which are good quality and good value. Unfortunately, only 14 were delivered. Hovever, following a quick phone call, the missing item was dispatched with no hassel. Thank you for your excellent customer service...”

Helpful Report

Posted 4 months ago

“Good prompt service. Product as advertised.”

Helpful Report

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

“Good service and staff helpful after enquiry Would order again if needed”

Helpful Report

Posted 4 months ago

“Great service and good quality product. Arrived when they said it would too. Particularly impressed with the person who phoned about access - great job!”

Helpful Report

Posted 4 months ago

“We bought 2 x large, 2 x small scaffolding planks, ordered on line and picked up locally, very accommodating staff, would recommend using”

Helpful Report

Posted 4 months ago

Delta Services is rated 4.8 based on 3,571 reviews