Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,619 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 4th February 2025

166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought several products fro Scaffolding Direct. Last order took a bit longer than expected to arrive, but otherwise excellent.”

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Posted 1 year ago

“Product was delivered in good condition and there are no complaints. Main issue was the lack of notice for the delivery. We understood we would have 24th notice. We had a message from delivery firm at 6am in the morning which we didn't see till a call from the driver 10 mins away. As we were having our drive dug up because of an emergency electricity fault it proved a bad day for this delivery. Can I suggest 2 days notice for delivery of such items in future.”

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Posted 2 years ago

“Good price, good service. Simple, no fuss ordering and delivery. Does what it says on the tin...”

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Posted 2 years ago

“Great prices, clear delivery costs, all in all great to do business with, and prompt delivery.”

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Posted 2 years ago

“I've only made a small initial order of the untreated timber boards atm so fingers crossed things run smoothly moving forward - but by contacting ahead of time then it was possible to arrange a specific delivery date at no extra charge which was really helpful; so from a customer service perspective that was great... ...whilst it transpires that the boards are sent loose, which I guess explains the shipping cost - where each board had its own shipping label &, to their notable credit, there was tape around both ends of each board to protect them. The two things that I would note however are that - 1. the boards turned up noticeably quite damp (not just on the surface) - so it's been taking some time to dry them out before anything can be done with them which isn't ideal; esp as the ones ordered were 3m long... ...& so I'm not entirely sure where I could store more of them with a future order... ...though they seem to be holding reasonably true whilst drying. 2. & there is some noticeable edge damage along the length of 2 of the 6 which certainly wasn't in transit - so, whilst I can work around it with these boards, I'll need to have a think about how many to order to try to ensure that I've enough reasonably true edges for the future projects. Yeah, so whilst I can't say that everything's ideal & will have to think through how best to do things in the future for my own needs; I don't think anything's insurmountable & the positives certainly out-weigh the negatives.”

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Posted 2 years ago

“Delivered what I needed (though use had been held up by the freezing weather. The only thing that would make this a 5* review would be an email telling me when the order was dispatched and the name of the courier company. I did not recognise the shipping email from DX and deleted it because I thought it was a fraudulent message. I did appreciate your product description that said the wood was untreated. Some other suppliers do not make that clear. I may have further orders when I have completed a first, trial structure.”

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Posted 2 years ago

“Very competitive pricing on the goods required and on the delivery charges. I also made a phone enquiry prior to order placement and this was answered speedily and helpful information given. What can I say except Congratulations!. Very rare these days to get the phone answered. Will use again if need arises.”

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Posted 2 years ago

“Excellent service. Very customer focused Delivery Service on time”

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Posted 2 years ago

“Tarpaulin could do with better eyelets. Use the corner ones all along the edges would be much stronger and cost next to nothing to do.”

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Posted 2 years ago

“excellent service and delivery time will be buying from them again”

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Posted 2 years ago

“The timber supplied (2.4m x 228mm x 38mm) was great - accurately cut, decent sawn surface, clean, and was great value compared with other sources, both local & online. Ordering and arranging delivery (plus a ‘hold’ on delivery that I requested) were easy. I thought the delivery charge was very high - though it was transported over 250 miles. The lack of a carrier with a HIAB meant the driver & I had to hand offload the 54 planks too! For those reasons I only give 4 stars.”

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Posted 2 years ago

“Great products, great delivery, instructions need polishing but aren’t terrible.”

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Posted 2 years ago

“Very fast delivery.. good prices.. only required a single scaffold board which arrived with a variety of gouges in the board ? Still fit for purpose though”

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Posted 2 years ago

“No issues at all with the products bought and have gone up easily with secure fastenings. Not given 5 points as delivery company used absolutely dire and cancelled my planned and paid for delivery when I had taken leave from work to be in. Had argument on phone with them but they didn’t care. Promised help when delivery arrived but driver refused then asked me to supply scissors or knife so he could cut wrapping. Should be bringing his own stuff. He was lucky I just arrived home as he pulled up when order delivered next day but with an argument and complaint in order to get it next day. Driver told me he would have gone if I wasn’t there however he was happy to watch my wife struggle to help me otherwise I wouldn’t have managed. He didn’t say please, thank you kiss my …., and stood with an amazed expression on his face when he got the same disinterested treatment when he was leaving. He was looking for thanks for some reason. Letting delta services down very much. Am recording that the end of one piece of scaffolding got roughed up by driver banging it but I did tell him to start taking care as the ends had to go into fitments - he wasn’t impressed and appeared scruffy and with lazy attitude. Their office didn’t give a hoot either but when delivery is arranged and a job needs to begin it was very annoying particularly when they were awkward about when they could deliver which initially was about five days later. Would be worth delta looking elsewhere for a professional service.”

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Posted 2 years ago

“Good product well made and fit for purpose. Value for money. One slight niggle, on one of the trestles the vertical tube on the lower section had been welded out of square to the main assembly. As a result the location pin would not pass all the way through the lower/ upper section due to hole misalignment. To fix the problem I enlarged the hole in the lower section by a couple of mm to eliminate the misalignment- far easier than having to return the product. A quick visual check would identify this fault n the future. Best regards.”

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Posted 2 years ago

“Very happy with product”

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Posted 2 years ago

“Ordered some 228mmx38mm untreated boards to make a framework for a built-in wardrobe. Delivery of the boards was a bit slower than I thought when placing the order - the order confirmation said "We are dispatching most orders within 10-14 days", which was longer than I expected, albeit it did say to ring if required more urgently. The boards ultimately arrived 7 days after ordering. Most importantly, the boards were in decent condition for my project - not warped (my biggest concern) or unduly damaged and haven't needed too much sanding to make them suitable for painting etc. Glad I wasn't receiving a more delicate item from the courier (DX) though, as the friendly driver was throwing other packages around in his van to free up my boards which were at the bottom of his delivery load!”

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Posted 2 years ago

“Scaffold netting arrived quickly. To be used for vegetable insect net. Looks fine but held back one star until i see how long it lasts”

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Posted 2 years ago

“fencing clamps price was good delivery cheap , but need to order in advance as does take a while to arrive”

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Posted 2 years ago

“Good service, good product. Just what I wanted. Arrived before estimated date. I have used this company before and will be doing so in the future. Avril”

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Posted 2 years ago

Delta Services is rated 4.8 based on 3,619 reviews