Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 11th December 2024

642

Anonymous

Anonymous // 01/01/2019

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“Good communication. Order dealt with quickly.”

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Posted 2 years ago

“Excellent customer service and delivery within 2 days and cheapest decking found online. Driver was very helpful and went above and beyond to help move stock for us. Would 100%recommend.”

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Posted 2 years ago

“Great service with knowledgeable staff. I bought a timber deck kit from the Preston site, the staff were very helpful & took time to give me all the information I needed regarding cementing in the support posts, fascia boards etc. Everything was delivered, checked & neatly stacked in my garage by a very nice young man the day after. Excellent service. I'll definitely go there next time I have a project requiring timber.”

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Posted 2 years ago

“The only place to get our upstairs doors for a 1930s semi ... They were smaller than a standard door. Getting them fitted tomorrow”

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Posted 2 years ago

“Faultless service, absolutely no complaints whatsoever. Would definitely recommend and will certainly be using again.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I ordered a composite decking sample pack online and it arrived within a couple of days. This was followed up by an email asking if I had received the pack and offering help and advice if I needed it. They have been very helpful so far and I'm sure when I order the materials I need they will be just as helpful.”

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Posted 2 years ago

“Easy ordering, order ready very quickly, and request to cut materials dealt with perfectly.”

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Posted 2 years ago

“very good company quick reponse and quick postage would recommend”

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Posted 2 years ago

“Local, great service, helpful advice and decent prices. Try Savoy Timber. They can supply the majority of your timber and hardware needs (and cheaper than rip of B&Q).”

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Posted 2 years ago

“Great service as always. Ordered 6 sleepers and they were delivered the next day. Many thanks.”

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Posted 2 years ago

“Excellent customer service and quick delivery”

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Posted 2 years ago

“very helpful staff and nothing was no problem even when i needed to change order and they had to do second delivery good prices and staff”

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Posted 2 years ago

“Excellent customer service. Very helpful. Deliveries also great and very speedy”

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Posted 2 years ago

“We bought 10 doors and associated hardware from Savoy Timber Blackpool. The team (especially Tracey) were extremely helpful. They arranged delivery at very short notice and, all in all, it was a very positive experience.”

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Posted 2 years ago

“Good quality product and a good price.”

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Posted 2 years ago

“Fast response; good sample and we're likely to place an order.”

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Posted 2 years ago

“Great service, fast delivery, helpful and staff were very friendly”

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Posted 2 years ago

“The worktop matches my other and is damage free thank you, The only downside is there was only 1 delivery driver that brought a 3 metre by 38mm thick worktop. When he arrived said to my daughter on delivery I cannot get it into my living room because of a tight corner, so he put it at the side of my house open to the elements which I wasn't happy about. I got home that evening and got it into my living room very easily.”

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Posted 2 years ago

“Even when delivery was added it was still cheaper than my local merchant”

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Posted 2 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews