Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 11th December 2024

642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very pleased with the product, highly recommended”

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Posted 2 years ago

“Great service and delivery!”

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Posted 2 years ago

“The service was excellent and the products well priced. The arranging of delivery was very good and the delivery driver was pleasant and helpful. I would strongly recommend Savoy Timber.”

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Posted 2 years ago

“I ordered one of the decking kits which came within a week. It was good quality wood, came with all of the screws and easy to put together. Satisfied customer.”

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Posted 2 years ago

“Excellent service, good quality product delivered on time”

Savoy Timber 5 star review on 16th May 2022

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Posted 2 years ago

“Really good service very happy with everything will use again definitely”

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Posted 2 years ago

“Ordered a full sheet of 9mm plywood on their internet system and requested 6 cuts (free). Informed the next day that it was ready for collection; all cut to exact sizes as requested! Great service once again.”

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Posted 2 years ago

“Easy order & delivered quickly. Product as ordered, basic but does the job as intended.”

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Posted 2 years ago

“Easy process.”

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Posted 2 years ago

“Nothing but a positive experience. Exactly what I was after, speedy delivery and by far the best price. Thoroughly recommended, will be buying from Savoy again!”

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Posted 2 years ago

“Excellent service as always, delivery guy very helpful & wood spot on!”

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Posted 2 years ago

“Great product but very disappointed with the delivery service they help me unload it which was good but they expected me to keep the 4 m long pallet what am I going to do with it at a domestic place is ridiculous and when I spoke to someone from your office all he could say was will send it back he did not know you had to keep the pallet but he should know he uses a service but in the end they said they would keep the pallet which was good of them”

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Posted 2 years ago

“Great value product and delivery was polite and helpful and delivered all items (their own driver) to Derby with no damage and with proper care. The finished deck looks amazing! They even shipped a couple of extra boards and the decking kit had lots of spare fixings at the end, so stress-free! Deck was delivered quicker than stated too.”

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Posted 2 years ago

“Product is fantastic, customer team on the phone likewise very helpful. Let down however by the APC delivery service who have been neglectful of their duties and irresponsible in my opinion. No impact on Savoy Timber of course, but something that could affect your reputation detrimentally.”

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Posted 2 years ago

“Easy to order good delivery service fair price”

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Posted 2 years ago

“Had a delivery this week & came early than expected which was a good thing, timber is good quality for a budget range & is OK for the job I wanted it for Communication was very good, I had a message to let me know when the driver was going to deliver & he was very plesent Kind regards”

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Posted 2 years ago

“Ordered on line pickup was easy yard lads brilliant”

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Posted 2 years ago

“Very happy I found Savoy Timber! Prices almost half from other shops, a good selection of products that can't find in other specialised shops. Very quick delivery and the driver was amazing. By the time I realised he arrived, half of the load was already in my garden. When I ask to help him bring some products, he just give me a small box of nails to carry! The delivery was quite pricey otherwise a very please customer!”

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Posted 2 years ago

“Easy to order, great communication and came a day early. Fabulous”

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Posted 2 years ago

“Great service and very pleased. Thank you.”

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Posted 2 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews