Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 11th December 2024

642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apart from damp a twisted timers excellent value can’t fault the delivery less than 3 days”

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Posted 2 years ago

“delivery early and went the extra mile much appreciated we use this company again Paul@W3”

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Posted 2 years ago

“Quality products easy to find excellent service from staff”

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Posted 2 years ago

“Always use the. Good value and reliable as ever.”

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Posted 2 years ago

“Delivery delayed Not full delivery in pack After experience on phone over delayed delivery and not opening my pack for over a week due to work commitments I never bothered ring up of insufficient base wood not in pack but I wouldn’t recommended or buy from savoy again !!!”

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Posted 2 years ago

Hi there, I am sorry your delivery was delayed. This is not normal service, I can not see that the order was moved to another day on our system. I can only presume it arrived later that day. We don't give times as the drivers are not able to predict times due to traffic. If goods are missing we are always here to help. I am sorry you didn't get in touch so we could rectify this for you. I have tried to call you but have not had an answer. Best Regards Savoy Timber

Posted 2 years ago

“Excellent service from these guys. Phone you up when they receive your order to confirm and arrange delivery. Bang on time with the goods. Help you move the stuff to where you want it. Really friendly and helpful 10 out of 10!”

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Posted 2 years ago

“Easy to order online. Timber delivered at the time promised”

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Posted 2 years ago

“Good service and decent price”

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Posted 2 years ago

“Always reliable and great quality.”

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Posted 2 years ago

“Fab service, speedy helpful delivery, great product at a great price.”

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Posted 2 years ago

“Great quality products and short lead time for delivery”

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Posted 2 years ago

“I have used Zenith magma worktop before and found it hard to cut. Finding Savoy Timber with a cutting service was very useful. The cuts were millimetre perfect and made my job much simpler. Thank you for a competitively priced product.”

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Posted 2 years ago

“I've never been able to fault Savoy on price and quality, and their people are really friendly and helpful. Whilst the delivery fee feels a bit steep, given how close I am to the warehouse, when I have to use it for big/heavy items, the drivers always help me get stuff into the back garden. Highly recommended.”

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Posted 2 years ago

“Delivery was fine, but the state of some of the shorter lengths of timber (1800mm) was poor, with many lengths covered with mould which proved difficult to sand off prior to weather-proofing. No such problems with the longer lengths (2400), so I assume this was a problem with the storage conditions for the 1800x34 pieces? in addition, the lengths were all 1820mm, rather than the advertised 1800mm. Was there a problem with the settings on the equipment used for cutting?”

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Posted 2 years ago

“Right on time .Great job.”

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Posted 2 years ago

“Great service and a very courteous driver . No complaints at all. Keep up the good work …very much appreciated .”

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Posted 2 years ago

“Ordered on line and it was delivered within 36 hours very pleased as I was expecting a week like other firms”

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Posted 2 years ago

“Price was good & order was delivered a day early. Decking not installed yet so can’t comment further.”

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Posted 2 years ago

“Excellent service all round, highly recommend!”

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Posted 2 years ago

“Fast delivery and great customer service. Thank you”

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Posted 2 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews