Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 11th December 2024

642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two worktops cut joint, glue and clamps took 4 weeks to deliver because they were being cut. When they were delivered they were not cut, no clamps or glue. Much stress for me.Kitchen out of commission. Then had to chase Savoy. Eventually got cut worktops. No glue or clamps. How do you think you did? I have had no apology or offer of compensation.”

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Posted 2 years ago

“Well worth buying the decking pack with wooden frame easy to do, fast delivery and delivery driver young man was so helpful and very polite great customer serve”

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Posted 2 years ago

“Excellent worktop, my kitchen looks state of the art now!!!!”

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Posted 2 years ago

“Great product and great service. Very quick delivery and small problem caused by the courier resolved immediately. Would definitely recommend their luxury decking kits.”

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Posted 2 years ago

“Quick service”

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Posted 2 years ago

“still waiting for a panel after a week.”

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Posted 2 years ago

“Good item”

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Posted 2 years ago

“I was looking for a 3m x 3m decking kit and came across Savoy Timber. The options available and price made it an easy decision. Scott kept me updated on the order and delivery dates, great customer service. Kit arrived and even as a novice took me one day to install following the instructions online. Great product, great service would definitely recommend Savoy and will use again.”

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Posted 2 years ago

“Ordered worktops via telephone no problems and delivery driver ditto.”

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Posted 2 years ago

“Ordered 5 fence panels online- within 10 mins the store phoned and offered delivery the same day- this was brilliant for us and really unexpected. Delivery was exactly as asked and the panels are of great quality. Very happy with savoy!”

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Posted 2 years ago

“Quick delivery, everything went smooth, good price, thank you”

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Posted 2 years ago

“Great service, easy transaction from start to finish, delivery guy was really friendly and helpful. I even needed to add to my order which I had done online so I called and it was no hassle at all to add my items and everything came on time and correct. Great value for money as well. Thankyou Savoy Timber!”

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Posted 2 years ago

“I used to live in Preston so when I moved to kirkham blackpool depot was a bit nearer.. ordered on line and it was ready to collect less than an hour later . Nice staff can’t fault them . Recommend them to anybody.! 10/10”

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Posted 2 years ago

“I ordered sparkly white kitchen worktops (3 metre x2 lengths) I think that the price was good and the delivery charge of £20 was reasonable, the driver delivered them exactly when promised and helped me carry them in, the only fault was that one of the worktops was cut wavey on both ends, (machine cut?) but in fairness both worktops were longer than the 3 metre so for me it was not such a problem. in summary, I would definitely recommend Savoy Timber and would certainly use them again.”

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Posted 2 years ago

“Easy to order, came quicker than expected”

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Posted 2 years ago

“Very good service throughout. I was kept informed at all stages as the items were not in stock, and a provisional delivery date suggested. It was fantastic that the goods were delivered some five days sooner than expected. Thank you very much!”

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Posted 2 years ago

“A good quality product, delivered at my convenience, at a fair price.”

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Posted 2 years ago

“Savoy Timber was easy to order online and came quicker than they stated which worked for me. Excellent service and my timber very happy with. I will use these guys again when needed!”

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Posted 2 years ago

“Good quality composite decking at a great price. Quick delivery too”

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Posted 2 years ago

“So easy to deal with, great price for decking and super fast delivery. Many thanks.”

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Posted 2 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews