Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 11th December 2024

642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some wood from Savoy, they delivered it, no problems,however today I realised I was 6 large decking boards to finish the job, I contacted then this morning ( Friday) and asked them if they could fix me up with the required wood, expected it to be a weeks delivery, I explained that I needed it to complete the task at hand, they delivered it to this afternoon ( sameday) now that is fantastic service, they were looking out for their customer, and I for one am extremely grateful for their 5 star service, a big thank you to your staff, brilliant I can't thank you enough”

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Posted 2 years ago

“Very responsive team”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Wood received was excellent, delivery time even though was 7 days it arrived in just 2!”

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Posted 2 years ago

“Very pleased all items were delivered on time and in good order”

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Posted 2 years ago

“Competitive price and excellent service and deliovery”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Ordered Friday delivered on Sunday and the driver unloaded it and stacked it neatly by himself 👍🏻”

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Posted 2 years ago

“Excellent customer service and delivery. I will recommend and will use them again.”

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Posted 2 years ago

“Great shop, good prices. Ordered online, received email next day, went to collect. Easy”

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Posted 2 years ago

“Excellent customer service, great website and easy to navigate. When the speedy delivery arrived, I stupidly realised that I got my measurements wrong. I called Savoy to explain my mistake and without a delay, the original order was returned and the correct sizes were replaced and delivered the same day. The quality and price of the wood are excellent, I recommend Savoy Timber every time.”

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Posted 2 years ago

“Great price and fantastic service!”

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Posted 2 years ago

“Good price and easy to order, star taken off as wasn’t contacted regarding the delivery and they just arrived, thankfully we were in to accept the delivery.”

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Posted 2 years ago

“Great quality and quick delivery.”

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Posted 2 years ago

“Excellent service and quality”

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Posted 2 years ago

“Product good value for money. We suply and fit several composite decking for customers, best we've used so far for the price.”

Savoy Timber 5 star review on 19th June 2022

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Posted 2 years ago

“Very easy to order on line and very fast delivery too. Pleasant staff and have recommended to others.”

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Posted 2 years ago

“We had a delivery of composite decking arrive that was very damaged so had to return the whole order. Customer services were very good and after an email explaining the problem and showing photos a complete refund was issued within days.”

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Posted 2 years ago

“Great service/quick delivery and fantastic prices.”

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Posted 2 years ago

“Ordered online, quick and easy…had down for delivery but needed the timber before savoy were able too (delivery would have still been ok if no for family party) so went and collected, helpful staff, hassle free. Will definitely use savoy timber again. Very easy to use service and staff genuinely were really helpful”

Savoy Timber 5 star review on 17th June 2022

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Posted 2 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews