Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful shoes . Good quality and so comfortable 😊”

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“I bought the sparkly mules for wearing over Christmas and New Year. They were great! Very comfortable, but also very festive so I felt properly dressed up. And Katie was brilliant helping me sort out my reward points.”

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“These are the comfiest shoes I've had! They are so stylish and make me feel lovely.”

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“My shoes are for a wedding and owing to a Bunyan I need wider fitting shoes. I feel like Cinderella in my new sparkly shoes , they fit perfectly and I know I will wear them a lot. The most comfortable my feet have felt and certainly the shoe is one of the prettiest I have owned.”

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“Finally I have found shoes that fit my high instep and fixed big toe joint that are not only comfortable but also look beautiful on. Thank you!”

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“For the first time in many years I bought a pair of beautiful, navy suede heeled shoes, and was able to place my feet gently inside and wear them for hours with no breaking-in, no cramping toes and no sore heels. Fabulous. I will be buying more”

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“The shoes were beautiful. They were clearly very well made and finished. Customer service was excellent, l had exchanged emails regarding availability prior to ordering, the emails were answered quickly and courteously. Unfortunately the shoes were too wide for me and I have had to return them. I would however definitely recommend them and order again if there was something which l thought was suitable.”

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“Having large sized wide feet I find it nearly impossible to find something elegant and comfortable. I was beginning to give up and felt that I was destined to wear trainers or boots with my evening dress. The shoes I ordered from Sargasso & Grey fitted perfectly ..no baggy sides and room in the toes to me accommodate lumpy feet! Very pleased with my purchase and they look and feel amazing. My only comment regarding delivery was they were left outside by the parcel force and we had had horrendous rain recently. If I had not come home soon after they were delivered I am not sure how long the box would have remained dry in a heavy downpour. I will definitely buy another pair sometime soon.”

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“Speaking with Katie was just the best customer service i have ever had she advised me regarding size for my awkward 🦶🏼 feet received my shoes unfortunately they were too big Katie sent me another pair received within 2 days great service my shoes are amazing 🤩 love them best shoes ever x”

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“Beautiful elegant shoes, in style and presentation. The closest to custom made I have ever been, I'm so proud of them!!”

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“I absolutely love my knee high boots. I've been looking for something like this for years.I have lots of ankle boots but until now I couldn't find boots that were wide in the foot and not excessively wide in the calf.These fit like a glove. Although I have arthritis in my hands with a little practice the long zip is doable! Maybe next year some in black leather with slightly higher heels ??!!”

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“Fabulous well made shoes. I had to exchange for a different size and the exchange was handled quickly and efficiently. I couldn't be happier with my purchase . Finally a quality company that provides quality for wider feet.”

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“Bought the Ava shoe with bow in dusky pink to match a wedding outfit. The delivery was quick and the shoes were well packaged and nicely presented. I wear a size 5 (38) E (H) and sadly, I found these shoes too roomy. The width was perfect, but the shoes are designed for a plumper foot than mine and as a consequence I didn't feel stable in them. They are lovely shoes and I was very disappointed to return them. I also ordered the matching clutch bag and I highly recommend it. It's really well made and elegant. It's a keeper!”

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“Finally a pair of comfortable shoes for wide feet!”

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“Absolutely love my new shoes. They are for a wedding and feel so comfortable and look so gorgeous I’m sure I’ll easily be able to wear them all day and night.”

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“My husband found the website and has bought these lovely shoes as a Christmas present for me. I have not worn them yet.”

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“Beautiful shoes. Loved them. Sadly not quite wide enough for my very wide feet. Would definitely have kept them and ordered more had they been just slightly wider. The whole ordering process was easy. The shoes beautifully packaged. I haven’t received my refund yet as returned just a couple of days ago. I don’t anticipate any problem. One request. An extra, extra, extra wide option. It’s so difficult to buy wide shoes that are comfortable and stylish. Thank you.”

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“Have never bought these shoes before but delighted with them. Havent worn yet but very comfortable on trying on and well made.”

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“I love the shoes I purchased from Sargasso and Grey. They were Eve -wide fit pink suede court size 7. I always had trouble finding shoes to fit my feet. I wore them all day and they didn't pinch my toes once! I can highly recommend this company!”

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“You get what you pay for. Couldn’t be happier with my purchase easy to order super fast delivery. Will definitely be ordering from this company again.”

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Sargasso & Grey is rated 4.9 based on 703 reviews