Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just purchased my first pair of S&G shoes. They are absolutely marvellous. Beautifully soft leather shoes in my normal size (Sienna). To be able to wear pointed heels in comfort for the first time in many years (I’m the wrong side of 50) is amazing. Excellent quality & service. Already eyeing up my next pair! Great company - many thanks.”

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“Excellent customer service . Katie very helpful and knowledgeable. My Ava shoes arrived promptly , beautifully packed and are so smart and very comfortable. Very elegant . Will definitely chose but again in view of the free postage and returns .”

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“I am very pleased with my shoes. They are soft and very comfortable. Katie was very helpful to choose the right size, was very polite, effective an efficient. They worth each penny. Thank you very much for making nice shoes for wide feet. Delivery was very quick.”

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“I truly felt like Cinderella ! After searching for MONTHS, for wide fit,elegant ,dainty heeled colours shoes I finally found the PERFECT pair : ‘Caroline’ , I really couldn’t believe how soft & comfortable they felt . Now I want them in all my colours . Such a shame they only come in black & navy . Both of which I’ve bought These shoes are ⭐️⭐️⭐️⭐️⭐️ 10/10 !!!”

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“Really pleased with these shoes. They’re comfortable and very stylish. Happy customer.”

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“Have just received my Ava wide fitting navy shoes. The finishing touch to complement my outfit for my sons wedding. I am thrilled with them. The customer service was excellent keeping me informed at all time on the progress of my order. Thank you so much.”

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“I have just had a delivery of my newly ordered Harris Wide Fit Two Tone Flats. I am 70 years old, with large bunions. I have NEVER put on a pair of flats that haven't instantly pinched my feet. So I've never bought any....ever. That's despite looking longingly at them in shops that advertise 'wide fit". These flats are absolutely amazing! I can't tell you how thrilled I am with them. They are so stylish and so comfortable from the minute I slipped my feet into them. The advice about going down half a size was also spot on. Look how neat they make my unsightly feet look! I will definitely be back for more. Thank you so much for your craftsmanship :-)”

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“I absolutely love my new wedding shoes. I was nervous that having to buy wide fit shoes would mean settling for clunky shoes that didn't look pretty but that is not the case. The shoes are beautiful, comfortable and very luxurious. I would highly recommend to anyone looking for shoes for a special occasion, they are well worth the money!”

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“Beautiful shoes fitted well and were extremely comfortable. Shall purchase more shoes from them.”

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“Katie was very responsive and helpful to all of my questions via email and helping find my dream wedding shoes! Thanks so much for your support! 5 stars, recommend to anyone!”

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“New shoes are always a worry when you have wide feet. New shoes however are a necessity sometimes and weddings often mean new shoes that aren't exactly everyday wear. In my tiny little clutch purse I managed to fit roll-up shoes and blister plasters. Needn't have bothered, though my nephew was thankful for the plasters, my new shoes were like slippers. No rubbing or pinching. No squashed toes and beautiful too. They are not cheap but they are value for money. I've already chosen my next pair. Thank you so much.”

Sargasso & Grey 5 star review on 23rd August 2021

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“Excellent personal service. I was unsure about sizing and was told to try and return if fit no good. As it happened fitted perfectly and love the extra arch support which adds to the overall comfort. Expensive but beautiful quality and so worth it to be able to wear all day and feet still feel great. Will definitely be purchasing more.”

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“Beautiful fit, good quality shoes. Will always buy this brand from now on when I need shoes.”

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“A really comfortable fit and they look fantastic. My first stop for shoes from now on - thank you.”

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“If I could give 6 stars I would. All I can say is OMG…! Buy!”

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“Lovely shoes, questions answered quickly when I emailed. Quick delivery with the option to return if they didn't fit. Thank you”

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“Beautiful shoes wonderful customer service”

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“Beautiful shoes delivered very quickly sadly a little big so sent and message, answered back within a hour saying they had plenty of the smaller size wonderful customer service”

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“Great quality shoes with excellent customer service, recommended”

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“excellent service brilliant shoes and especially designed for wider fit feet . Elegant shoes and really enhanced my feet . Also on the end of the phone to chat through any queries and any sizing issues.”

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Sargasso & Grey is rated 4.9 based on 703 reviews