Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.89

4.9 Rating 693 Reviews

98 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,recommended”

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“Unfortunately the two times I ordered my shoes they did not fit. I ordered my size the first time. They were too big. Returned them and ordered a half size down. Still two big. The return process is smooth and the quality of the shoes are great. I’m sad I couldn’t find the correct size.”

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“Beautiful, comfortable, glamorous shoes! Expensive, but look every penny.”

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“Sadly, both the shoes and the trainers I ordered were not the perfect fit: however, the returns process was very smooth, and the refund made promptly. Shoes I had previously are so comfortable, I will be purchasing again!”

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“The efficient, professional and prompt manner in dealing with return instructions and refund of my shoes which I unfortunately had to return..”

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“Great company. Great customer service. Lovely high quality shoes. Sooo pleased that you exist!!! A very happy customer.”

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“This season's new trainers are great - comfortable for my wide feet and a stylish design”

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“Excellent fitting. Love the half sizes too. Elegant shoes at last!”

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“Beautiful shoes and boots,quality and service excellent. Unfortunately did not have the sizes I needed to exchange. Will keep trying.”

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“Simply the most gorgeous shoes. Beautifully made and finished. So comfortable to wear. Seamless ordering. Prompt delivery. Lovely packaging.”

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“Lovely comfortable shoes. Very fast delivery and excellent service.”

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“Wore my new trainers for the first time today. Super comfortable and stylish”

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“I bought the Lydia boots in black, they’re gorgeous! Comfortable, glamorous and I can walk in them. I love S&G shoes.”

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“Excellent service, and Katie so helpful when I was unsure what shoes to choose for my daughter’s wedding. The shoes are so comfortable and soft, I will definitely purchase from here again. Fantastic !”

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“Love my shoes.fit beautifully and look really well made.looking forward to wearing them at my daughters wedding”

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“Beautiful, elegant shoes, that are also comfortable and fit my feet. So glad I found you. Thank you”

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“Absolutely super shoes very comfortable and well made. No more buying a bigger size to get the width, perfect fit. Hope they will do them in a cream or neutral colour for summer.”

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“Excellent customer service except that the shoes I ordered were extra wide but the shoes that came were wide. When I ohoned I was told they were extra wide even though the box said otherwise. Refunded very quickly. Thank you.”

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“The shoes I ordered are beautiful and were exactly what I had hoped for. I was concerned about the fit but it was spot on.”

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“My shoes arrived today and I'm thrilled with them. (Clare - platform heels in pale pink). I tried a few sizes before finding the perfect fit for my less than perfect feet! The exchange process is so straightforward and the customer service is excellent. The shoes are beautifully made - now I'm waiting for the matching clutch bag and then I'll be all set for an upcoming wedding. Thank you, Katie!”

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Sargasso & Grey is rated 4.9 based on 693 reviews