Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the black leather and leopard ballet flats with pointed toes. Pure rocknroll! Love them. 100% leather quality shoes. But it's the fit that is great. Wide foot base accommodates my wide foot! So comfortable. I have found that I need to wear those small shoe liner sockettes as otherwise foot feels a bit sweaty if I'm bare footed.”

Helpful Report

“I bought a pair of Ava kitten heel shoes in black suede. The website is really informative and the photos were great. The shoes arrived quickly and were beautifully made in soft leather and suede. Sadly due to a foot injury, I find it really difficult to find shoes to fit and these were the closest to comfortable that I have found. But sadly I had to return as they were not fitting well enough - problem is my foot not the shoes. And they were so beautiful that I did think about keeping them just to look at but that's not very practical ! The return process was very straightforward. I would definintey recommend the brand.”

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“The shoes are beautiful. I purchased them for my daughter to wear for her wedding. She has very wide feet. They fit her perfectly and they are beautiful! She loves them!”

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“So far so good. Excellent customer service. Fast delivery. Excellent quality out of the box. The fit is perfect for my not so perfect feet. For first time on shoes, they are very comfortable, however I’ve not worn them in earnest yet and so cannot comment on that. My first thoughts are that I will get another pair, but the price is my limiting factor. May have to wait a while!!”

Sargasso & Grey 5 star review on 11th June 2021

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“Beautiful shoes, obviously not worn them long yet but think they will be very comfortable. Well packaged, lovely quality and very tempted to buy another pair or two!”

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“I am developing an addiction to this brand. I have wide, square, high-bridged feet and have found it hard to buy shoes since childhood. And yet I do LOVE shoes, so a beautiful range of high quality footwear, that always fits, is amazing! As to customer service, I have had some interactions both by email and on social media and they are always prompt and helpful. It is nice to have a brand where you also feel engaged with the individuals that work there. All in all, highly recommended!”

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“Super efficient service. My huge feet don't look as enormous in my new, stylish sandles. Thank you. Walking on Air”

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“Very pleased with my first pair of sargasso&grey shoes brought for my daughters wedding waiting for bag to come in now to match thank you”

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“My first pair of Sargasso & Grey shoes - bought for an upcoming wedding. I love them. Beautifully made and very comfortable.”

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“Unfortunately my feet are so wide and with small bunion that the beautiful shoes did not fit but the service was great and return easy. I wish I could find a pair of ivory heels which would fit”

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“Beautiful Ava Shoes! After developing neuropathy in my feet after hospital treatment last year, I didn’t think I would be able to wear heels again. I was so wrong, the Ava shoes are the most comfortable shoes I’ve ever tried on and beautiful as well! I’ve found my Cinderella shoes! I can’t wait to party in them! Thank you Sargasso & Grey.”

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“very fast delivery very stylish and a first class fit”

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“What an excellent service- excellent quantity and kept informed at all times. There was a mistake with original order but this was rectified so very professionally - this has to be one of the best companies I have ever ordered from. Could not recommend highly enough. The shoes are PERFECT”

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“Fantastic advice from the lovely Katie. I wanted some comfortable shoes for my son’s wedding and Katie guided me to the perfect pair. I have already bought my next pair!”

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“Hi I have a very small broad foot and find it very difficult to find a court shoe style , I emailed a couple of times to ask a couple of questions and had a very promo reply ,thank you for that . I love the shoes and can honestly say I have never before found court shoes that are as wide a fitting! They are a little big for me around a half size ,would you consider stocking smaller size as well (I would be in shoe heaven then .X”

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“I purchased the leopard print flats and absolutely love them. As a person with wide feet I am so happy to have found “my shoe shop” finally a place where I can shop and know that they will die me..and they are so stylish! Thank you for making wide fitting shoes😍”

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“Beautiful shoes . So comfortable. At last a brand that is elegant and wearable. Thank you”

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“These shoes are beautiful and so nice to have a wider fitting shoe that fits like a glove but is also elegant.”

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“From order to receipt everything was smooth. The shoes are lovely and I’ll just have to practice tomorrow walking in heels again!”

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“Beautiful shoes and so comfortable They arrived very swiftly to France Really excellent customer service, a lovely company to deal with Thank you very much”

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Sargasso & Grey is rated 4.9 based on 703 reviews