Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t been able to find comfortable shoes for years ! These are perfect . Customer service is also superb- quick and completely fuss free. I cannot recommend this company highly enough - I shall be buying more .”

Helpful Report

“At long last- a company that caters for ladies with wide feet who like wearing stylish shoes. Most wider shoes have Velcro and are aimed at the much older lady. Comfortable,fashionable and stylish. What more does a lady need?”

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“Shoes were VERY promptly dispatched ,arrived beautifully packaged with dust bag provided . Sadly they were too big and I returned , unsure what size to order as it was my hammer toe which affected the fit .Shall contact staff for advice and sure I shall re-order in the future .Have no hesitation in praising and recommending to friends”

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“I now have 2 pairs of your shoes and they are so comfortable. I have found it so difficult to buy shoes for my poor old misshapen feet, but these shoes fit beautifully. Enough room at the front, but still fit at the back. I will be back for more for the winter.”

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“Wow! have tried many different wide fitting shoes to try to accommodate my sometimes painful bunions so my expectations were low. How wrong could I have been! I ordered 2 different types one being too big. However the heeled sandals looked and felt amazing. I have never worn heels for years and I was able to wear them all day and dance throughout the night at my nephews wedding.”

Helpful Report

“I read a magazine article about S&G some time ago, it it has taken me a couple of years to work up the courage to take the plunge and place an order. I have short stubby and very wide feet and have so often been disappointed by other wide fit shoes. The price was also a little bit daunting. Well, why on earth did I wait so long? Just 2 days after I placed the order, the most amazing pair of shoes was delivered to my door. They fit like a glove, are really comfortable, and look supremely elegant. Won't be my last order! Thank you S&G”

Helpful Report

“I’ve found shoes increasingly difficult and usually settle for a sensible low heel and something decidedly unglamorous for everyday and special occasions. I have such problematic feet that even trainers can be treacherous: a bizarre combination of skinny feet with a strangely wide toe area and very high arches. Yesterday, my gold strappy 8cm block heeled sandals - my first pair of Sargasso and Grey shoes - saw me through a garden wedding and my feet are baby soft this morning, my little toes don’t need resuscitating, my calves aren’t screaming at me and my sandals are giving me a knowing nod. This might be a game changer! Saving up for my next pair as I think it’s going to be money well-spent.”

Helpful Report

“I have really bad feet. They are very wide but being a size 3 it’s getting impossible to find a nice shoe. I had a special wedding coming up and ordered 3 pairs from the website. Unfortunately they came up a bit big but I managed to keep one and quick and efficient return on the others. Will definitely buy again.”

Helpful Report

“Just amazing!! I am so thrilled and quite frankly relieved. I really struggle with finding wide fit shoes that actually fit. When I first took these heals out of the box they looked too small and elegant to fit my foot but somehow they fit like a slipper! Thank you Sargasso & Grey - I will be using you many times in the future!”

Helpful Report

“I am so pleased with my shoes. What a treat to have fashionable shoes which are tailored to a bunion sufferer like me. I haven't worn them yet, they're for my son's wedding. I think they will look good with my blush pink outfit. Thank you for sending replacement laces which are a better colour match without me asking. They arrived before the shoes when you noticed an issue. Excellent customer service.”

Helpful Report

“It took a couple of shoe sizes to find the right fit for my bunions. Katie Owen than suggested she had perhaps an even more suitable pair coming into stock. She sent those out and they were better. She refunded all 3 pairs I had tried with free return shipping. Couldn't ask for better service ******”

Helpful Report

“First time of ordering shoes from Sargasso and Grey and cannot fault the service - excellent !! Ordered what I thought would be right size but no, customer service regarding exchange process was wonderful and so quick; replacement shoes arrived in a flash and are fantastic. Have already recommended to a friend and cannot praise highly enough. Will certainly order again!!!”

Helpful Report

“To be honest I bought these very chic shoes because I am tall, and take a size 43.5 / 44. With feet this big the fact that the shoes are wider than normal isn't really a problem--just more room for my already-large feet! I love the elegant, simple styles and the brilliant colours. Problem feet women deserve beautiful shoes as much as everyone else. Thanks for giving us that choice!”

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“I have spent years looking for a comfortable shoe and am so pleased I have found Sargasso & Grey. I finally have a pair of shoes that fit perfectly that I can wear all day and look amazing. I not only feel great but my feet are comfortable and happy!”

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“Gorgeous shoes, comfortable, elegant and eminently wearable. Thank you.”

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“I ordered the Grace shoes in black and had the best experience. Firstly I was notified as soon as the new stock arrived. I cannot thank Katie enough for her kind help with the sizing and helping me to return the first pair I bought that were slightly too big. The exchange process was easy and I was kept up to date on the progress. The shoes are just so stylish, they are so well made and very comfortable. I normally struggle to find a pair of shoes that I love and as soon as I put these on I knew they were perfect! They are a truly gorgeous pair of shoes and I am so happy to have found your company. Thank you so much, Tracy.”

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“Beautiful stylish shoes and a perfect comfortable fit.”

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“I have purchased a pair of bridal shoes. I absolutely love them. Such great quality and look beautiful. Looking forward to wearing them.”

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“Best wide fit shoes I have ever purchased. Court shoes that feel like you are wearing slippers. Perfect.”

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“The shoes are beautiful and worth waiting for. They didn't have them in stock initially but let me know when they came in and kept me informed. Good service.”

Helpful Report

Sargasso & Grey is rated 4.9 based on 703 reviews