Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with my beautiful shoes and excited to wear them for my daughters wedding.”

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“Beautiful shoes and handbag for my daughters wedding, also excellent service.”

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“Purchased a pair of Diana,size 7.Unfortunately they were a little small - I emailed & was sent a returns label/bag.Kate couldn’t have been more helpful.Will certainly be ordering againThank you so much,Kate.”

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“Beautiful shoes (a little pricey-but worth it for a special occasion) and exceptional service. Katie, thank you! Would highly recommend if you have trouble finding quality shoes that come in wide fit.”

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“Thank you finally found comfortable shoes”

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“Fantastic shoes perfect fit . Brilliant communication very helpful nothing to much trouble . Customer service outstanding. Purchased 2 pairs of shoes will definitely order again . I would highly recommend this company.”

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“Excellent online service. Quality shoes.”

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“I came across Sargasso & Grey whilst looking online for shoes for a special occasion. The shoes were delivered extremely quickly and are beautiful. Their customer service is excellent and I will definitely use them again.”

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“Excellent customer service. Beautiful well made wide fit shoes.”

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“Great selection of wide fitting occasion shoes and efficient service”

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“Just received my beautiful pink clutch bag for my daughters wedding. Lovely colour, good quality and exceptional value. Katie has been incredibly helpful and very efficient, a total delight to deal with. I would definitely recommend this company. Excellent.”

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“Anyone with wide feet will know how difficult it is to find fashionable, beautiful, high quality shoes. I actually gave up trying to squeeze my wide feet into pretty styles long ago. However, when I saw these shoes I had to give them a try. I can hand heart say that I am so pleased I don't did. 😻 They are genuinely wide 🙀They don't look like wide fit shoes 👍They fit and are so comfortable I could easily wear them all day, no rubbing etc. Even dance in them. 👏They look great Thank you so much, I will now be checking out my next pair”

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“I ordered a pair of Caroline Navy Suede shoes for delivery to Australia. From the very first time I made contact with Sargasso Shoes, their service has been absolutely fantastic. I love, love, love my shoes - the quality is outstanding and they fit as promised. Thank you so very much not just for the product you sell but more importantly, the service that you offer. Will definitely recommend your site. Kindest regards, Jane”

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“I had recently bought a pair of suede navy heels, it is my first purchase from Sargasso & Grey and i am so thrilled to say that it is the most comfortable, the most elegant looking heels i have ever own! I have wide feet and a lot of pointy heel in the market are made for narrow feet and they tend to hurt and pinch. Suffice to say, my feet are so happy, there are plenty of wriggle room for my toes, the height of the heel is perfect as it is not too high...i feel like i am walking on air and i can walk with confidence in them. The shoes are incredibly well made, it is flattering from all angles. i highly recommend them if you have problem and/or wide feet and will definitely be a returning customer. The customer service is excellent. Katie wrote me a follow up email to ensure i am happy with my shoes.”

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“After trying (and failing) to find shoes for my daughter to wear to her graduation on Oxford Street and at the Westfield mall - I think we tried every single high street shoe store - we came across the Sargasso and Grey website. Katie arranged to have the shoes sent within 24 hours, since the graduation was coming up in just a few days. One of the two sizes we ordered fit my daughter's (slightly) wide feet perfectly, with just a bit of room to wiggle her toes, instead of the usual digging-in at the pinky-toe side. The shoes are well made and simply and beautifully designed - for real feet!”

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“Excellent service arriving within 48 hours the suede court shoes are not only comfortable but very stylish too.This is my first but definitely not my last order from Sargassa and Grey.A great find for anyone with wide feet!”

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“Fabulous shoes 'Caroline', genuinely wide-fitting but still excellent quality and exemplary customer service from Katie who ensured that I got shoes that fitted.”

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“Beautiful shoes which fit perfectly and excellent customer service. We would definitely recommend them to anyone looking for that special pair”

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“Fantastic service and the shoes and handbag are beautiful. Great to get stylish well made wide fit shoes.”

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“I am extremely pleased with my beautiful new shoes. They are stylish and fit very well. And many thanks to Katie for being so helpful and quick to respond to my questions. Excellent customer service. Thank you so much.”

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Sargasso & Grey is rated 4.9 based on 703 reviews