Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.89

4.9 Rating 693 Reviews

98 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

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Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OMG, had just about given up finding any shoes to fit when my first purchase from Sargasso and Grey landed on my door-step. With my feet gliding effortlessly into their superbly comfy shoes... Sargasso, you're now my go-to and I will definitely be ordering more. Please, however, could you do the Tori extra wide shoes in suede!”

Helpful Report

Thank you for taking the time to leave this review. We really appreciate it and are delighted you are so happy with your new shoes! Tori is a new style for us but we will surely add suede options soon!

“Excellent support whilst purchasing as I had to reorder due to size and new size out of stock for awhile. Wore shoes for my sons wedding. So comfortable that I wore whole day and evening. Have such issues with shoes re my size and width plus I can't do heels. Such a delight to use this co. Will definitely buy shoes here again. Worth every penny. Please can you stock some plain white trainers soon.”

Helpful Report

We are so pleased your new shoes were so comfortable for your son's wedding, Laura. We hope you had a wonderful time! You will be pleased to know we have some new white trainers arriving soon so please do visit our website again!

“Fabulous shoes. Lovely colour & SO comfortable. Excellent service while ordering - can’t recommend Sargasso & Grey enough!”

Helpful Report

Thank you for taking the time to leave such a lovely review Deb. We are so pleased you are happy with the shoes and the service! Thank you for choosing Sargasso & Grey x

“Beautiful shoes that actually fit my very very wide feet. All my life I have worn shoes that hurt not any more. I can now walk in comfort and look fashionable. Yes they are expensive but the quality is superb and I would rather have one pair of Sargasso than three or four pairs of cheaper brands. Thank you Katie.”

Helpful Report

Dear Rosemary Thank you for taking the time to leave your kind and thoughtful review. We are so pleased that you found us and that you also found shoes that no longer hurt your feet. We hope you will enjoy many happy times wearing them! Best wishes

“I ordered three pairs of green shoes to wear at my daughter’s wedding. They were all beautiful, fitted perfectly and are so comfortable. Sadly I have to return two pairs! I had previously ordered four pairs from another well known company that professes to produce comfortable shoes for women that have wide feet but all four pairs were really uncomfortable and nipped across my toes. I know where I will buy my next pair of shoes from! Thank you.”

Helpful Report

We are so happy the shoes are a good fit! We really appreciate you taking the time to leave a review and we hope to see you again! Best wishes x

“The S&G customer service is excellent. Delivery fairly prompt in good, minimal packaging. Returns easy. Refunds also fairly prompt. Price a bit expensive, but the goods are well worth it.. the shoes are absolutely lovely! Smart styles, beautifully made, wide and extra wide available for those of us with dreadful feet.. what a great company!”

Helpful Report

Dear Wendy Thank you for the lovely review. We are so pleased the shoes are a good fit and you are happy with them! Best wishes x

“Most comfortable, stylish and attractive shoes I have ever worn.”

Helpful Report

So pleased to read this, Yvonne. Thank you for choosing Sargasso & Grey x

“I’m so thrilled with my raspberry suede shoes and bag bought to wear to my Daughters wedding next year. They fit beautifully, the colour is perfect and when I tried them on at the end of a long day on my feet, they were comfortable. I can’t wait to wear them next year.”

Helpful Report

We hope you have a wonderful wedding. You will look FABULOUS!! Thank you for choosing Sargasso & Grey for such a special event x

“Clare wide fit platform court shoes were worn for 11 hours and were walked and ceilidh danced at my daughters wedding No issues and very comfortable and secure on my deformed feet due to Rheumatoid Athritis Thankyou I will be back for future purchase and will recommend”

Helpful Report

“Danced the night away at two weddings in two different pairs of fabulous S&G shoes, couldn’t be happier with the EEE fitting, many comments on my lovely shoes. Thank you, these shoes have improved my life and now I’m extending into trainers and boots.”

Helpful Report

“Wide feet and a size 8. I thought that stylish, comfortable shoes were but a dream. Thank you S&G. The choice of styles and colours, oh my! I will definitely be back to purchase more”

Helpful Report

“This is the second pair of shoes I have bought from Sargasso and Grey and am again, not disappointed. The shoes are so comfortable, even whilst standing for most of the evening. The suede is very soft and supple, not a hint of a pinch anywhere. Would not hesitate to order again.”

Helpful Report

“Beautifully soft leather sandals but unfortunately I had to return them as they were too narrow and also too long. If they had come in an EEE fitting and a size down they probably would have been perfect. But it’s the end of season so stock is understandably limited. Easy returns though. I love S and G shoes.”

Helpful Report

“Thank you, thank you Sargasso and Grey! My sandals arrived today, just 3 days after I placed the order ( in the evening). They fit perfectly, the width is great with soft supple leather. They are pretty and have enough of a heel to be dressy but not so high I feel unsafe ! I have been desperate for sandals for holiday evenings and these feel like my Cinderella moment!”

Helpful Report

“Shoes fit really well. I struggle with horrible feet. Etc. I also really like fast delivery and fast return and refund.”

Helpful Report

“I was so disappointed that I had to return these shoes they were beautiful and the perfect colour for my outfit however because of the angle at the front they cut into exactly where my bunion is at it’s most prominent. The delivery and return process was faultless however x”

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“Hello , I’m happy with the shoes thank you .”

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“Great style and comfort and gold heels mean they can be dressed up or down. Navy is such a difficult colour to find so a great purchase.”

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“Beautiful, classy pumps and matching clutch bag. Shoes are comfortable even for my feet, which are very wide. The clutch bag as a hand strap, as advertised, but in addition you can triple up the shoulder strap and use it as a handbag. A pricey website but well worth it in my opinion. Deliver was fast anf problem free. All bags and shoes come with their own cotton storage bag.”

Helpful Report

“Excellent customer service, quick delivery. I haven’t worn the sandals yet, but on trying them on they feel comfortable. My reason for 4 stars is the day after ordering them they were reduced a further £25!”

Helpful Report

Sargasso & Grey is rated 4.9 based on 693 reviews