Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am absolutely delighted with my recent purchase of beautiful (Anya) silver leather shoes and matching (Ellie) silver leather clutch bag. The shoes and clutch are of outstanding quality and arrived impressively packaged. I would highly recommend Sargasso and Grey and I Iook forward to purchasing future items.”

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“Lovely shoe, unfortunately still too narrow for me but return process simple and quick”

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“Clare Mary Jane platform heels -- absolutely perfect! Beautiful dressy black suede heels that are super comfortable after bunion surgery. I had to exchange my order for a smaller size, and the return process was easy and free. Highly recommend!”

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Hi Sue Thank you for taking the time to leave a review and for recommending us. We really appreciate it. We are delighted to know even after surgery, the shoes were still comfortable for your feet. Thank you again for choosing Sargasso & Grey!

“I am so happy to have found you! I was MOTB this weekend and wore your heeled shoes in champagne gold, and I cannot believe that I wore them practically all day even for dancing! Simply a miracle! Thankyou! 🙏😍💃”

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Hi Fiona What a lovely review! Thank you so much. We LOVE hearing from happy MOTBs! We hope you had a wonderful day when many great memories were made! xx

“Just bought my first pair of shoes with Sargasso & Grey. Delighted to find beautiful shoes for wider feet, albeit somewhat expensive, I hope to get good use out of them.”

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“I feel my feet have spread over the past few years! So I am so pleased that I have found this pair of extra wide shoes as well as the correct length! I like the photo of the length sizing ie how much space you must have in pointed shoes versus round toe shoes. Thank you”

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“I have just purchased my 3rd pair of shoes from this excellent small company. The customer service and delivery are second to none! The fit and quality of the shoes are also first class.”

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“Stylish court shoe in very on point colour . Very difficult to combine comfort with style and elegance, this company hits the mark .”

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“Absolutely love this company so good to deal with, the shoes are wonderful”

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“Perfect, just what I need for our family wedding.”

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“Purchased the Anya navy suede courts for a wedding outfit. First pair were just a little bit too big but the return and replacement service was quick and easy to use. Next pair fitted perfectly. they are beautiful shoes and are clearly packed with a lot of care and attention. Have now worn them for two all-day events, the wedding and a day at the races and they were extremely comfortable without lacking in style - I got lots of compliments and questions as to where I got them. I even danced the night away in them with no need to change into my flat shoes. Will absolutely be buying more but would be great if more were made available in leather - the suede is lovely but our changeable weather does limit when they can be worn!”

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“The shoes run a half size large. They are overall comfortable enough. The width in front is perfect but the shoes need more arch support as it feels like they have none. Very cute designs though! I did get blisters when I wore them at first, but I’m chalking it up to the fact that they were new and needed to be “broken in.” Delivery could have been better, as they miswrote my address on the box the first time (and yes, I checked - I input the address correctly, but it seems they manually label the boxes separately). I had to exchange one of the shoes for a different size as they sent me the wrong one, but the process was smooth.”

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“V uncomfortable. Shame as they looked so nice”

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“This year I’ve bought two pairs of Sargasso & Grey shoes to attend family weddings. Having wide feet “occasion shoes” can be a painful experience but my Sargasso and Grey shoes not only looked beautiful, they were also extremely comfortable and I wore them all day quite happily. Unfortunately I managed to catch my gorgeous green Penelope shoes in a grating at the church & I thought they were completely ruined. I contacted Sargasso & Grey and they very kindly arranged to have them repaired. I am so happy, Thank You so much - excellent customer service.”

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Dear Margaret, Thank you for taking the time to leave a review. We really appreciate it. We are pleased we could repair your shoes and would like to thank you again for your orders! Best wishes

“Superstella Wide Fit Trainers - Green & Pink Unfortunately for me fabric of these trainers is much to hard. I had to take out the sole but even then it feels uncomfortable, not smooth and soft at all.”

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“ALICE BALLET FLATS are delightful - smart, contemporary yet comfortable. Thankyou Jordan & Colleagues @ Sargasso & Grey”

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“Excellent quality products and customer service!!! I bought a pair of shoes size 5.5. I hope Sargasso & Grey makes shoes for size 5. If it does, Sargasso & Grey will be my best and only shoes I will buy. Jordan (I hope this is the correct name.) who replied to my inquiries was professional & helpful.”

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“Bought the Indy Rose Pink flats. Superb quality materials and fit. So comfortable and as an older lady who loves style they are fabulous. Looking for my next pair!”

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“At last! Shoes that fit well, look beautiful and are so comfortable to wear. Pricey but worth it, I’ll definitely buy again.”

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Hi Sue Thank you for ordering your shoes from us. We are so happy they are a good fit. We look forward to seeing you again in the future! Best wishes

“Since childhood I have always been blighted with extremely wide and deep feet. I’ve only ever found shoes for wide feet that might be comfy but are absolutely ghastly designs. I’ve always had difficulty finding stylish shoes that I can wear without discomfort. Up until now I’ve had to buy two sizes larger than my actual shoe size to accommodate my wide feet. I’ve just bought such a pretty pair of blue suede court shoes from Sargasso & Grey and to my absolute delight - they fit perfectly and feel so comfortable. They also arrived promptly and beautifully packed. For the first time in years I shall feel feminine being able to wear court shoes with a heel again, and on top of that they feel comfortable and don’t pinch. I will definitely be buying more from this company and already I’ve got my eye on a pair of stylish ankle boots!”

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Hi Diana Your message makes our day! We understand finding the perfect shoes isn't easy for many people, but it makes the feeling so much sweeter when they do! Everyone deserves their Cinderella moment and we are over the moon you found yours in Sargasso & Grey! Thank you 🥰

Sargasso & Grey is rated 4.9 based on 703 reviews