Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.89

4.9 Rating 693 Reviews

98 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 693 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lesley Really stylish and comfortable. Saving one pair for my daughters wedding. Wish I had discovered you years ago, always struggled with buying comfortable shoes. Worth the extra expense.”

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“Beautiful, stylish & comfortable. Thank you”

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“Simple, elegant and very comfortable”

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“All the communications and deliveries have been spot on. Shoes look and feel lovely but I am saving them for my daughter's wedding so hope they will be perfect on the day!”

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“Well with a wedding and a broken toe healing...I cannot rate theses shoes highly enough. The sling back kitten heels not only looked fabulous, but I wore them all day and evening...I haven't worn shoes for 18 months with a broken toe. Absolutely amazing... expensive but SO worth it ! Delivery service excellent.”

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“Really comfortable,beautiful and well fitting!!!!I happy with my shoes!!!!”

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“Ummed and arrred for ages about buying these shoes as they are not cheap but omg! They are fabulous! Beautifully made and oh so comfortable Might be going for pair number 2 shortly! 😄”

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“Arrived earlier than expected. Really comfortable but also look the part.”

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“My first pair of S and G have just arrived. Jazz metallic kitten heeled mules! Wow....I struggled for years to find beautiful, comfortable occasion shoes, and here you are. Forced to buy a bigger size because of my width needs, I ended up with army boots and hippy sandals. All have their place, but now you've opened a whole new world of shoe-liciousness. I'm just putting in an order for a pair of your ice-blue slingbacks. I have two weddings this summer, one of which is my own. Your shoes will be at both. Thank you.”

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“In Sargasso and Grey, I have found the perfect shoes. Size wise the fit is very comfortable.”

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“Love these sling backs perfect for my mob outfit so comfortable”

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“At last! A pair of dressy shoes that are wonderfully comfortable! Thank you!”

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“Wanted something special for my daughter’s wedding. Due to wide feet am unable to find shoes wide enough on the High Street that fit. First time ordering from Sargasso and Grey, excellent choice of styles and colours. Shoes fit perfectly and very comfortable, ordering was straightforward and delivery prompt. Will definitely use Sargasso and Grey again.”

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“Wonderful. Pleasure to wear. Great quality leather. Truly is like butter. Comfy but still stylish . Thankyou”

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“Excellent service & beautiful shoes that are incredibly comfortable. Have received some lovely comments about them. Would highly recommend.”

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“Beautiful and comfortable shoes. My second purchase. So glad I found this company.”

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“Lovely stylish and comfortable shoes! They arrived quickly and well packaged. I order 3 pairs since I wasn't sure which style would suit me and returning was simple and free.”

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“Simply beautiful to look at and wonderful to wear. They have been much admired and mean I can wear heels again.”

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“I did soooo much research into wide fitting shoes (that didn't look awful) for a wedding that I was bridesmaid for just last week. I physically cannot wear a heel anymore, not even for 2 minutes so I was looking for beautiful, well made and comfortable flats. When I came across Sargasso & Grey I was so happy to see the beautiful range and styles and decided to make the investment into a pair of the Venetia in gold leather as I thought they would go with a lot of outfits and I would get a lot of wear out of them. I was pleased to see they offered half sizes as I would always be a 5.5 or 38.5 so this was what I ordered. Unfortunately when they arrived they were too big! Ordering from Ireland I had incurred pretty hefty customs taxes and charges so it was a lot of hassle to send them back to get the smaller size. The customer service at Sargasso is AMAZING! I cannot say enough to praise them and even with the hassle of returning and re-ordering it was overall a great experience. The size 5/38 arrived very promptly a few days later and they are a perfect fit. I would definitely advise that if you are unsure of the size or thinking of a half size to SIZE DOWN. Because the shoes are wider and more generous I think you need a slightly smaller size than usual. I wore them all day long for the wedding and they were SO COMFORTABLE and looked gorgeous. Really classy and I got lots of compliments. I know the shoes are expensive but think of them as an invesment. They are beautifully made and you can feel the quality instantly. If you mind them well these are the type of shoe you will have forever. Now that I know my size I will definitely be ordering more styles and basically just living in these shoes for my day-to-day work attire and going out. Thank you again Katie and all the team at Sargasso, I find it so hard to find nice shoes now so I hope your company keeps growing bigger and better and you keep adding lots of great new styles (especially flats!).”

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“I just wanted to say a big thank you. I have not been able to wear heels for years as I have horrendous bunions and hammer toes. My grandson is getting married at the end of the month and I really wanted a smart pair of shoes that I could wear all day. You have found these for me in your Eve plain court, they are exactly what I have been looking for, I would just say that the sizing is generous I would normally have to go up a half size but these are perfect.”

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Sargasso & Grey is rated 4.9 based on 693 reviews