Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I needed to change shoes and customer service was brilliant. They changed them with no issues very promptly.”

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“What a fantastic company Sargosso and Gray is - fabulous shoes and superb customer service! Thank you. Josie”

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“First pair ordered unfortunately did not fit properly as too pointed toe for my foot. Very efficient return and exchange for Grace style which fit perfectly.”

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“Beautiful shoes. I am very pleased. Excellent customer service when I had to change to a smaller size. Thank you. This was my first purchase from you and I am sure there will be more in the future.”

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“I love my kitten heel shoes! I don’t wear heels but these are so comfy, elegant and exquisitely made. A considered purchase, but I know I will wear these time and again. Now I need the black pair too 😬”

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“I was told about this company by a friend. I have ordered some really stylish shoes. My friend advised me to size down which I did. And the shoes are really comfortable. I have small but quite wide feet. The shoes make my feet look elegant !”

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“Fabulous shoes which actually fit my wide feet - heaven! Beautiful leather and stylishly designed. Efficient ordering and delivery. I have told everyone who I think might be interested!”

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“I’m off to Buckingham Palace - Garden Party; and just wanted to be comfortable for the afternoon. I read reviews and felt I had made the right decision - so went ahead and made my purchase. They arrived very promptly and I was not disappointed. Beautifully made. I’m looking forward to actually wearing them next week.”

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“Excellent customer service and the most comfortable shoes I have ever purchased”

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“The shoes are so so comfortable and beautifully made. The only problem is that they are too good and are hard to resist . The customer service is excellent and they even remember that you have tried to order a pair of shoes without success and they contact you when they are back in stock. Excellent all round”

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“Beautiful shoes and a perfect fit for my wide feet.”

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“Superb shoes. Being a nurse for over forty years I haven’t worn heels for a long long time. Consequently I am now cursed with wide feet. I bought the navy Helena shoe in March for my grandson’s graduation ceremony and they were so comfortable I was able to walk around in them for a good few hours. So, I bought these, the Cate Bridal shoes for my daughter’s wedding. They are stunning and match my outfit perfectly. They are extremely comfortable and I know that I’ll be able to wear them for most, if not all the day. I 100% recommend Sargasso & Grey shoes to anyone with wide feet.”

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“Excellent - great service and guidance on the gorgeous shoes and a perfect fit when arrived! So glad I’ve found Sargasso & Grey - will be ordering more!”

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“Sadly the extra wide ballet flats were very painful from the minute I put them on so I had to return them.”

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“Absolutely beautiful shoes.”

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“Extremely comfortable and a fabulous colour. I love them and even though my feet aren’t extra wide they fit perfectly”

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“Easy to order prompt delivery and the shoes make my awful feet look elegant !”

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“I absolutely love my ballet flats in cobalt blue, they are beautiful shoes! And soo comfortable. I had to attend an event on Saturday and spent 8 hours on my feet in new shoes with no discomfort. Fantastic, just wish I'd found Sargasso & Grey years ago. Will be buying more shoes just as soon as my size (5 EEE) is back in stock in more styles! I can't recommend these shoes enough to anyone with wide feet who struggles to get comfortable and flattering shoes to fit.”

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“S&G were amazing! Memorable for the right reasons. My first order was a black pair of courts, to compliment a dress for our special night at Covent Garden. I ordered a size 3.5 but found them too large at the heal. So ordered a replacement size 3, but established they were waiting new stock. The deadline to our evening was very tight!! New stock arrived 48 hours before my concert. They despatched them, to arrive in North Yorkshire the day of our departure to London. Royal Mail did NOT deliver at 9:00. We waited until late morning still no parcel. S&G were informed. They then detached another pair, addressed to our Hotel in London for next day delivery, allowing me to wear them to our long awaited trip to see Swan Lake! The shoes arrived, at the hotel, a perfect fit and wonderfully comfortable all evening. Philip was amazed a company understood just how important the shoes were to me for that evening. 5 star shoes and service. Thanks to everyone at S&G.”

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“I only discovered these wonderful shoes a few months ago. Today I have ordered my 4th and 5th pairs; the Sally high heeled sandals in both black and navy. This, I think, says everything any reader with bunions needs to know!”

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Sargasso & Grey is rated 4.9 based on 703 reviews