Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.88

4.9 Rating 703 Reviews

97 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now that my very very sad feet have Sargasso and Grey flats, they are much happier. I wear them almost every day and just love them.. I just ordered two more pairs of the same flat that I love. Geraldine Fabrikant Metz”

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“I have been really impressed with not only the quality of the shoes but the service from Sargasso &Grey. My shoes are not only beautiful but also comfortable. Something that hasn’t happened for years!!”

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“I was very pleased with the personal service I received from Sargasso & Grey. The personal email I received was very nice to receive. My shoes arrived promptly and are absolutely beautiful. Excellent quality and very comfortable. Thank you Sargasso & Grey”

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“I ordered a pair of Diana court shoes for my daughters wedding and was delighted with them. They are very well made and most importantly they are really comfortable, as I have bunions I was worried about wearing a pair of high shoes for a full day but my new court shoes feel wonderful. Thank you.”

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“Gorgeous elegant shoes for wide feet. So comfortable and stylish. Great choice of colours and designs delivered quickly to your door. Lovely follow up e mail - the personal touch just adds to a wonderful customer experience. Just love my these shoes.”

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“I can highly recommend this company. From start to finish the process was faultless. The communication was clear and delivery happened on the day they said it would. The shoes are fabulous quality and comfortable and exactly as described. You can't go wrong buying from here.”

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“Oh wow! My shoes arrived today and I thought they'd sent me gloves for my feet! I've suffered tight fitting footwear for years but, no more! Comfortable elegance delivered to my door in double quick time, I'll be back!”

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“My shoes and matching clutch bag have just been delivered. They are a perfect match for my Mother of the Bride outfit and I couldn’t be more delighted. The shoes are stylish, fit well and most importantly they are comfortable! Friendly emails from Katie and immaculate presentation and packaging added to a great shopping experience. Thank you.”

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“Prompt delivery, well wrapped and presented shoes and bag, excellent and friendly service and not least beautiful shoes that fit! Will absolutely use again.”

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“Just received my Sam loafers and can't wait for the autumn colour(s) to come in. First time buyer but I'll be back! Nice touch to receive and email from Katie thanking me for my purchase! Great customer service!!!”

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“I am so delighted to find sophisticated shoe styles which fit my very awkward feet. I am a young at heart 60 year old with wide feet and bunions. Most high street styles that fit look clumpy and usually only available in black. Katie was very helpful in suggesting the best fit for me and the shoes arrived very quickly. I can't wait for new styles and colours coming out in Autumn.”

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“beautiful stylish comfortable shoes. Perfect described fit”

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“Fabulous shoes which fit like a dream, plus excellent service, which Included a follow up email from Katie to check that everything was fine with my order. This really provides for a fantastic shopping experience. I absolutely love, love, love my new shoes which are both stylish and elegant. It is also so pleasing to have such a good selection of wide fit shoes and boots to choose from. I will certainly be buying more styles from Sargasso & Grey in the future. Highly recommended.”

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“Fantastic shoes and service...Katie really does go the extra mile for her customers. Thank you for all your help with my order.”

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“23/5/2020 I highly recommend this website for Katie’s expertise and patience especially during COVID-19, it hasn’t been easy. Unfortunately my sons wedding was cancelled but rescheduled for 2021. The shoes and clutch bag I received are such a soft suede and comfortable, well worth waiting for. I will order from here in the future”

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“Was delighted to find stylish, beautifully made wider fitting shoes. The customer service is outstanding. This will be the first of many purchases.”

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“They really do fit. Would love to see more styles, flats, work/casual options. I will be your best customer then! Well done for addressing this market segment with quality leather shoes. Why not try adding size D too? I’ll be back soon....”

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“I had a wonderful experience purchasing shoes for my wedding. They fit like a dream and the pictures simply do not do them justice - the details are gorgeous! If that wasn't enough, the customer service was top notch! I cannot wait to buy another beautifully fitting pair of shoes.”

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“They have a great product and could not be nicer to worth with...and the shoes are great So glad I found them Gerry Metz”

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“Absolutely thrilled with my new blue suede court shoes and matching clutch bag. They are so comfortable and I know that I will be able to wear them all day for my son’s wedding without fear of hobbling by the evening. The level of customer service that I received was excellent - nothing too much trouble. I know I’ll be back for more! Thank you”

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Sargasso & Grey is rated 4.9 based on 703 reviews