Sarah Haran Reviews

Name: Sarah Haran
Address: 62 Sir James Clark, 12 Seedhill Road, Paisley, United Kingdom
Rating: 4.97

5.0 Rating 2,054 Reviews

100 %

of reviewers recommend Sarah Haran

5.0

Based on 2,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Sarah Haran:

Sarah Haran not only provides you with bags of style, luxury and craftsmanship, but uniquely enables you to style your bag for your life's every moment. Reflect your style or the occasion in seconds, using our co-ordinated restyle accessories. Our bags transcend trends, and our quality stands the test of time. Our concept creates Joy!

Visit Website

Phone:

0141 3452810

Email:

hello@sarahharan.com

Location:

62 Sir James Clark, 12 Seedhill Road,
Paisley
United Kingdom
PA11TJ

Sarah Haran 5 star review on 1st December 2024

877

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company, wonderful quality and amazing customer service”

Helpful Report

Thank you so much Mary! We always try our best with customer inquiries and strive for perfection when it comes to the quality of our products! Joy HQ x

“I ordered a Mystery Box on one of SH's promotions. I loved the idea of it, and the contents as it gives you 4 accessories for your bags, and may include items or colours you wouldn't necessarily think of buying yourself.”

Helpful Report

We are so glad you loved your Mystery Box Charlotte! It is indeed a great way to try some new looks for your handbags! We hope you were able to make some fun combos with your accessories! Joy HQ x

“I purchased the Dahlia 2 in 1 and it is absolutely stunning! A perfect size, high quality leather, and I love that I can customize it.”

Helpful Report

Hey Nicole! Thank you so much for your wonderful review. Best wishes, JoyHQ x

“Very quick service and easy to order. Bag is beautiful, lovely packaging very special.”

Helpful Report

Thank you so much Susan! We try our best to be as efficient as possible! We are so glad you loved your Box of Joy and beautiful new handbag! Joy HQ x

“I love my new bags! I got a slightly bigger tote because I know that I always seem to need more for a day out than I can fit in a smaller one. And it is a perfect size, with the sides clipped in to give it a nice shape. The Ivy I got complements it really well and I love just using the Ivy on its own as my "normal" little bag for evenings. I got the silver one so it goes with everything.”

Helpful Report

Aww Amazing Kathy!!! We are so happy that we were able to help you find the perfect bag for you and that you love our concept of the 2 in 1 customisable bag! Also silver is a great choice! Very classy yet fun! Joy HQ x

“Just received my new river strap with the pink hearts and blue stars on and it looks fab with my Berry Fern and my Poppy. Usual high quality and i love the silver leather work on the webbing to match my silver hardware. Also got the jewel tassel in the parcel and really love it, its bigger than I thought and will make a real statement on all my bags. Thanks Sarah Haran”

Helpful Report

Thank you for your lovely review, Sally! JoyHQ

“Great customer service. Your items are delivered quickly and always look packaged with care. Love the concept of being able to change your bag with all the accessories available.”

Helpful Report

Thank you so much Carol! We are so happy your Boxes of Joy arrive to you promptly and with love! Our goal is for our bags to be customisable to fit each of our customers style and needs so it is always nice to hear that the message gets across and you are able to have fun with different looks! Joy HQ x

“I love my first bag (Dahlia) so I decided to order the Michelle zippered tote. I was looking for a bag with a zipper so things were not at risk of falling out when shoved under an airplane seat. I love the options provided by the Michelle. The bag looks better with its top pinched in (zippers connected on the outside). But if you configure it that way, it is very difficult to get anything in or out of the bag.”

Helpful Report

Hi Miranda Sorry to hear you are having a problem with your bag. Looking at the image you sent the zip does seem to be working. We of course want our customers to be 100% joyful with their purchases so we will contact you to figure out a resolution for you.

“I’m a Sarah Haran addict! The quality of the bags is outstanding and customer service is second to none! Staff very friendly and helpful”

Helpful Report

We love it Diane! Thank you so much for your kind words. It always nice to hear that we were able to help you out and its always a delight! Joy HQ x

“Oh my goodness! Just got my Jessica absolutely adore it already! So much so have just ordered my dahlia tote. What a revelation these bags are so flexible and ideal for everything I need. Love the fact you can change them up so much too and find your own style. Can’t find the words absolute life changer!”

Helpful Report

Amazing Heather!!! Two fabulous choices as well! We hope you are having fun making lots of new and interesting combos when it comes to your bags! Thank you so much for your kind words! Joy HQ x

“All items have been bought as gifts for my two daughters - one who introduced me th SH and the other I'm introducing to the SH family. I'm sure they are going to love them!”

Helpful Report

Thank you for your lovely review Maggie!

“I absolutely LOVE my new Michelle Shopper Special Edition in Blue Leaf! It's practicle, elegant and the embossed leaf pattern on the leather is exceptional. It is clear a lot of attention to detail has gone into the production of the bag - it exudes quality. I stumbled upon Sarah Haran bags by chance and I'm very glad I did. Their responsiveness when I contacted them has also been exceptional.”

Helpful Report

“This is a super company with wondefully stylish and innovative ideas on creating varied looks and very stylish and practical bags. It's also potentiallu very addictive if you're into ''collecting things''. And such fun! The bags are superbly made and of great quality and i am very grateful to have been introduced to this brand. The bag was very lovely but unfortunately it was both too small for my needs and the wrong colour for my wardrobe but if it had been the right size and colour I would ABSOLUTELY have kept it and loved it. I am a jewel Winter and I need true intense bright colours and the ''bright blue'' was too soft and muted a blue for my needs. I would also like to see more metallic leathers, silver espoecially in ALL bags and maybe a metallic fuchsia pink or metallic purple, metallic emerald or even metallic royal blue or cool turquoise? And if the corresponding season or HOC colour could be given with the colour name of the bags then mistakes in colour ordering would be avoided for those of us who are colour analysed. In my humble opinion the returns process could be easier but when it worked it was fast and effective. Also I think the cost of a minimum of £8 for a return should be made more clear or transparent to those of us on tight budgets these days. And for those who are colour analysed, it may be worth waiting until the brand has authenticated colour season categories for the colours on their website, which I am told is in the pipeline.”

Helpful Report

Hey Susan, thanks so much for your review! Sorry if the return process wasn't clear - we do state that you can return via your own method and couriers are usually only £3.99 or so. We do offer a service at £8 if you prefer to use this but most people find it more cost effective not to do this. Lots of exciting things happening with colour in the future :) Delighted to hear you love the bags! x

“Customer service excellent- great quality of bags.”

Helpful Report

“Love Clovers and the Party Animal is gorgeous .Beautiful textured leather and vibrant shades of the rainbow. Clovers are perfect for my essentials at work to wear cross-body and also to put passports in for holidays. Also great for out and about on holiday. Love them. I have quite a collection.❤️🤗😘🥰🎉Great customer service when my order went missing. Lesley was on it straight away ❤️”

Helpful Report

“I was very pleased with the help I received recently after I put a purchase on my basket but failed to complete purchase. It was a Mystery box. After a phone call to HO I was offered the option of another box which I was very pleased with as had all the decorative extras that will go with all my other Bags.. Thank you Ladies . Liz”

Helpful Report

“Everyone who works for Sarah Haran are so helpful, patient and amazing. I have never know such fantastic customer service with any other company. The bags and accessories are always of superior quality, stylish and adaptable. Deciding which to wear for each occasion is the only problem you will ever have !!! Thanks Martina, Megan and Bryony 🥰”

Helpful Report

“Very pleased with my Jasmine in soft metallic gold. The colour is smart, not at all ‘blingy’ or flashy. As previously service has been excellent with very quick delivery.”

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“I've loved everything I've received from Sarah Haran. The quality is amazing and combinations are endless. Only problem is, I think I am now addicted! 😃”

Helpful Report

“Fabulous company to deal with and their customer service is second to none.”

Helpful Report

Sarah Haran is rated 5.0 based on 2,054 reviews