Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.60

4.6 Rating 17,535 Reviews

89 %

of reviewers recommend Santa Letter Direct

4.6

Based on 17,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 14th October 2024

743

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only received one letter”

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Posted 2 years ago

“I’ve still not received my orders”

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Posted 2 years ago

“I have not received our letters”

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Posted 2 years ago

“Ordered 2 letters and only 1 has arrived”

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Posted 2 years ago

“We still haven’t received them!!”

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Posted 2 years ago

“My children have not recieved their letters 😔”

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Posted 2 years ago

“Letter was wet, torn and unreadable. Upset Grandson and I was really angry. Will not order again for me a total waste of money. Mrs E Heard”

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Posted 2 years ago

“Wrong design and also said 1st Christmas when my daughter is 10”

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Posted 2 years ago

“No idea...has not turned up yet...”

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Posted 2 years ago

“I use to enjoy these I have been purchasing since 2016. But the last two years I don’t receive my letters I ordered in October it’s ten days till Christmas and I have not received any of what I ordered I had the same problem last year.”

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Posted 2 years ago

“Both santa letters arrived and the were both addressed to me instead of both my boys,so absolutely useless, I filled in all parts correctly so very disappointed”

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Posted 2 years ago

“Not received the letter”

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Posted 2 years ago

“Morning I'm really disappointed that I have not received my granddaughter's santa letter”

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Posted 2 years ago

“I never got either of my kids letters, and I can’t track them. I will update the review once (and if) I get the letters.”

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Posted 2 years ago

“Never even revived the 3 letters I ordered.”

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Posted 2 years ago

“You only sent me 1 out of 3 letters I ordered not good service”

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Posted 2 years ago

“Never received the letter☹️First time this has happened in 5 years”

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Posted 2 years ago

“Not received our letter yet so I'm not very happy. Was meant to be posted on 6th December my daughter sent her letter off and has been waiting daily for reply”

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Posted 2 years ago

“Have not received as yet. Was supposed to arrive Friday 10th December to coincide with Father Christmas visit. Now Tuesday 14th.”

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Posted 2 years ago

“My daughter's Santa letter hasn't arrived so far, so I'm not happy that we've been let down. Not good service at all. It's extremely disappointing for my daughter to not receive her special Santa letter and make her Christmas extra special.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 17,535 reviews