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Santa Letter Direct Reviews

4.6 Rating 17,535 Reviews
89 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
Ordered several letters for Christmas and although 3 arrive in time 1 is still outstanding!
Helpful Report
Posted 1 year ago
Never turned up despite requesting it being sent again
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Posted 1 year ago
Santa letters didn't arrive, I had digital version bit no letters. Kids was really disappointed, I contacted numerous times and just kept getting told to wait until 25th. Instead of offering to resend.
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Posted 1 year ago
Letters still not arrived.
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Posted 1 year ago
Awful, my children never revived their letters from Santa and were very upset
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Posted 1 year ago
Not even 1 star, from me, as we did not receive a letter from santa. It was delayed, and then it didn't show up. So, I'm very disappointed about it. I did send an email regarding this, but I understand that everybody has to have a christmas holiday, so no one answered, but still...
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Posted 1 year ago
Santa's letter is a joke . Our little girl never received any letter or anything else. I will be working on getting a credit!!! Buyers beware!!!!
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Posted 1 year ago
I never Got the letter from Santa and here we are Christmas Day.
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Posted 1 year ago
This was ordered in plenty of time and DID NOT arrive before Christmas. Very disappointed. We've enjoyed this the past few years, but after this failure, next year, I think I'll just make my own letter.
Helpful Report
Posted 1 year ago
I ordered two letters to my grandchildren. Unfortunately, letters were delivered before Christmas, so I cannot review letters themselves. Children will need to learn about strikes from early age. I received everything delivered by other companies apart from Royal Mail.
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Posted 1 year ago
We haven't received any letters
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Posted 1 year ago
Still haven't received the letter and it's Xmas tomorrow!
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Posted 1 year ago
It never arrived
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Posted 1 year ago
We order the Santa letters every year and never hadn't a problem. But this year, unfortunately, we haven't received anything yet and it is the 24th Saturday.
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Posted 1 year ago
Still haven't received it. Have been waiting 3 weeks.
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Posted 1 year ago
Sent letters to my two granddaughters in Tallahassee, never received
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Posted 1 year ago
I am still yet to receive my son's letter.
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Posted 1 year ago
I am very very disappointed 😢 it is almost Christmas and we still not received any news from Santa. I ordered in October it is your fault not fault of the courier.
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Posted 1 year ago
Unfortunately I never received the letter despite it being posted on 8th December :(
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Posted 1 year ago
Letter has not arrived for Christmas. Very disappointed. In fairness this may partly be down to the postal strike, but orders should not be taken if there is a risk they may not be met.
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Posted 1 year ago
Santa Letter Direct is rated 4.6 based on 17,535 reviews