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Santa Letter Direct Reviews

4.6 Rating 17,535 Reviews
89 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
I had ordered three letters for kids and only one was delivered.
Helpful Report
Posted 1 year ago
Florence never recieved her letter, it was such a disappointment, after going all the way to see Suffolk to see our first Great granddaughter have her first Christmas, and to have that letter put into a memory box, we were not happy
Helpful Report
Posted 1 year ago
Never received
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Posted 1 year ago
Very disappointing. We are still waiting for the letter via mail. Please advise. Our little girl has been patiently waiting. Thank you
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Posted 1 year ago
It never arrived my little girl was gutted not the company's fault
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Posted 1 year ago
Letter never received by recipient. I emailed them and they said leave it a few days. Still no letter They said they would resend the letter. Still no letter arrived. I sent numerous emails and got numerous replies the last one asking me to wait until 25 December still no letter. Not sure if this is a scam. I have no way of knowing. Letter from Santa never came. Just be wary that this could happen to you.
Helpful Report
Posted 1 year ago
I didn't receive any letter
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Posted 1 year ago
My children never received thier letters.
Helpful Report
Posted 1 year ago
Did not receive the letter I ordered very disappointed
Helpful Report
Posted 1 year ago
Extremely disappointed neither of my kids have received their letter
Helpful Report
Posted 1 year ago
Still waiting for the letter 2 days after Christmas
Helpful Report
Posted 1 year ago
It has not arrived yet
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Posted 1 year ago
Never received the letters for my children despite guaranteed delivery for Christmas!
Helpful Report
Posted 1 year ago
Did not receive the letter yet?
Helpful Report
Posted 1 year ago
The letter never arrived!!! How do I get a refund?
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Posted 1 year ago
Awful. Only received one letter when I was supposed to receive two. Got it the day of Christmas Eve so I wasn’t even able to give it to my son. Hopefully the second letter comes and I’ll make up some excuse as to why they were late.
Helpful Report
Posted 1 year ago
I still have yet to receive my order so I don’t think I will be ordering again!
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Posted 1 year ago
Did not arrive
Helpful Report
Posted 1 year ago
I never received my Santa letters
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Posted 1 year ago
Super late ok delivery paid for express
Helpful Report
Posted 1 year ago
Santa Letter Direct is rated 4.6 based on 17,535 reviews