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Santa Letter Direct Reviews

4.6 Rating 17,535 Reviews
89 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
Recipient didnt receive...really upset as shes only 4
Helpful Report
Posted 3 years ago
Didn't receive the birthday card until Monday. 3 days late....
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Posted 3 years ago
I didn’t receive a birthday letter.
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Posted 3 years ago
It arrived two days after my dons birthday
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Posted 3 years ago
My granddaughter’s birthday was today the 17th may and her letter still hasn’t arrived
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Posted 3 years ago
Birthday was 3 days ago and still haven’t received grandsons letter. I should have known better the same thing happened to me at Christmas. I guess you need to order a month in advance
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Posted 3 years ago
We ordered the Easter letter before the cut off date for Easter delivery but we never received it.
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Posted 3 years ago
Have not got it yet will soon
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Posted 3 years ago
My recent order for easter was shocking! I cannot believe i brought something for £4 which i had to print off myself! No happy at all!
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Posted 3 years ago
When ordering it has an option for digital or post which I didn’t see. I must have chosen digital so didn’t receive through post. When I contacted no help to resolve this
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Posted 3 years ago
Did not receive my order.. so disappointed. Would very much like a refund please!
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Posted 3 years ago
I didnt recive my letter can you refund me
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Posted 3 years ago
My granddaughter has not yet received her Birthday card i ordered it a month ago
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Posted 3 years ago
Have not received nothing
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Posted 3 years ago
We haven’t received the post card
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Posted 3 years ago
Birthday card arrived the day after birthday. No response when asked for a refund
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Posted 3 years ago
I ordered 5 letters early in December and they were supposed to be delivered Dec 21 for Christmas. They never came. Finally I received one around end of January and one beginning of February. I've tried contacting this company for a refund and never got a response.
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Posted 3 years ago
I didn't buy this
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Posted 3 years ago
Order birthday letter from Santa and on the cards say : you are 7 today and picture with a cake and candles- on the cake is 9 candles ... Whay 9?!? So no ,not happy at all!!
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Posted 3 years ago
The letter showed up about one month after Christmas. Epic fail!
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Posted 3 years ago
Santa Letter Direct is rated 4.6 based on 17,535 reviews