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Santa Letter Direct Reviews

4.6 Rating 17,535 Reviews
89 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
My grandson was supposed to receive his letter on 12/23, it was delivered today 12/27. Wasted my money
Helpful Report
Posted 2 years ago
Paid for two letters and we never received anything. What a scam!
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Posted 2 years ago
I ordered 2 letters, for my twin nieces, but only 1 arrived. Since they are twins, I was unable to give one a letter and not the other. Very disappointed
Helpful Report
Posted 2 years ago
I received a notice saying the letters for my grandchildren were posted on the 10th of Dec. and would be delivered by the 22nd of Dec. The letters never arrived. I am so very disappointed.
Helpful Report
Posted 2 years ago
Was not received very disappointed
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Posted 2 years ago
I never recieved my letter
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Posted 2 years ago
I paid for a letter and didn't receive my order
Helpful Report
Posted 2 years ago
Birthday card from Santa never arrived Declan was 7 on Christmas Day Disappointing he didn’t get his card
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Posted 2 years ago
Letter not received!!! Absolutely gutted!
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Posted 2 years ago
Never received the letter
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Posted 2 years ago
We only received 1 of our 3 letters this year 😞
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Posted 2 years ago
We haven’t received the letter. Very disappointed
Helpful Report
Posted 2 years ago
We did not receive our letters and I ordered them on Dec 10th. I received an email stating they should be here before 12/23 but we never received either one.
Helpful Report
Posted 2 years ago
They never received the letters
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Posted 2 years ago
I ordered 3 letters, the orders were placed 3 weeks before Christmas and NEVER ARRIVED!
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Posted 2 years ago
Didn't receive a letter
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Posted 2 years ago
We never received the letter
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Posted 2 years ago
Would not recommend this to anyone! A complete waste of money! I had paid for door handle nice list & text on Christmas Day… yet to be received. I will actively discourage anyone I know from using this service! A refund is indicated in this circumstance.
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Posted 2 years ago
I ordered the santa letter as I got an email that guaranteed Christmas delivery but its now the 27th and it's still not arrived. Very disappointing.
Helpful Report
Posted 2 years ago
Letter didn't arrive
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Posted 2 years ago
Santa Letter Direct is rated 4.6 based on 17,535 reviews