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Santa Letter Direct Reviews

4.6 Rating 17,535 Reviews
89 %
of reviewers recommend Santa Letter Direct
4.6
Based on 17,535 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Santa Letter Direct Reviews

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Anonymous
Anonymous  // 01/01/2019
My grandson never got his birthday card
Helpful Report
Posted 1 year ago
Birthday card for my 5 year old grandson never arrived, I was do dissapointed
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Posted 1 year ago
Still not received. Birthday is today
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Posted 1 year ago
never recieved
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Posted 1 year ago
I haven’t received my sons Easter bunny letter or activity pack or text message? I have emailed several times and not heard anything. Please can you look into this?
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Posted 1 year ago
Disappointed with easter bunny Post card. Arrived late ! Tuesday! Grandchild not impressed .. said don't believe in easter bunny, he's never late !! :(
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Posted 1 year ago
Never received the item
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Posted 1 year ago
Santa letter was fantastic service, sadly cannot say same for easter bunny letters which didnt arrive until Tuesday 11th April
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Posted 1 year ago
We didn’t receive it
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Posted 1 year ago
I still haven't received my easter letter and its now too late
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Posted 1 year ago
I didn't receive aundreas letter for Easter this is the second time it upset me because I was hoping to get it before easter
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Posted 1 year ago
Never received it ive ordered from here before and always received the letters so didappointed when the letter hssnt arrived
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Posted 1 year ago
Did not turn up for Easter
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Posted 1 year ago
It hasn’t been received!
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Posted 1 year ago
Didn't have a Santa letter
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Posted 1 year ago
Haven't relied letter
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Posted 1 year ago
Never received my items
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Posted 1 year ago
Didn't arrive on her s birthday 😞
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Posted 1 year ago
Terrible service again - no card arrived
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Posted 1 year ago
Ordered a Santa letter for my little girl on 11/12/22, I understand there has been a problem with Royal Mail and strikes. However it’s the 6/1/23 and I still haven’t received the letter? I’d forgotten about it and was reminded when they sent me an email to do a review. I’ve ordered a Santa letter for the last 4 years never had an issue but this year never received it. So I won’t be using the company again.
Helpful Report
Posted 1 year ago
Santa Letter Direct is rated 4.6 based on 17,535 reviews